Retail Sales Supervisor - Lead Team & Elevate Service

Staples, Inc.; Charleston (WV); On-site; USD 35,000 - 56,000; Full time

Benefits offered by this job

Flexible hours (part-time or full-time

Weekly pay

Career development program

Associate discounts

Discounts at hundreds of retailers

401(k) plan with company match

Dental and vision insurance

Medical coverage

Many more benefits

Job summary

Staples, Inc. is seeking a Retail Sales Supervisor to champion customer engagement and oversee front-of-store operations in Charleston, WV. The role focuses on increasing sales, conversions, and service while actively engaging customers with complete solutions. Hiring immediately.

Responsibilities include coaching the team, guiding merchandising and sales activities, and ensuring a great in-store experience. Flexible hours and opportunities for career development are available.

Qualifications

• 1+ year experience selling retail products or services.
• Able to work a flexible schedule.
• Effective communication skills, organization, and adaptivity to changing priorities.
• Experience coaching a team or supervising others.
• Ability to work cooperatively in a fast-paced and sometimes stressful environment.
• Ability to manage conflict in a calm, cooperative manner.
• Ability to lift/move materials (10–50 pounds), climb ladders, and stand/work continuously.

Responsibilities

• Provide peer coaching and support to the store team to drive customer service, sales, and conversion.
• Own weekly sales and merchandising activities.
• Perform Floor Leader role, directing the team to deliver a great customer experience in all areas of the store.
• Champion company initiatives and adapt to changes or other duties as assigned.
• Remain available and support an engaging store environment.
• Complete daily merchandising and sales tasks within the store.
• Assist with completing and delegating operational tasks with the GM.

Skills

Customer engagement

Sales experience

Communication skills

Team supervision / coaching

Conflict resolution

Adaptability

Honesty and integrity

Physical strength

Job description

Staples, Inc. is seeking a Retail Sales Supervisor to champion customer engagement and oversee front-of-store operations in Charleston, WV. The role focuses on increasing sales, conversions, and service while actively engaging customers with complete solutions. Hiring immediately.

Responsibilities include coaching the team, guiding merchandising and sales activities, and ensuring a great in-store experience. Flexible hours and opportunities for career development are available.