Print & Signs Customer Service Specialist

Raven Printing & Marketing; Lakewood (CO); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Opportunities for professional develop

Job summary

Raven Print and Marketing in the United States is seeking a motivated Customer Service Representative to support print and signage orders. You will help customers with inquiries, provide solutions, and ensure a high level of service.

The role requires experience in the print or graphics industry, strong communication, CRM proficiency, and the ability to thrive in a fast-paced environment while collaborating with sales and production teams.

Qualifications

• 3–5 years of customer service in print sign or graphics industry.

Responsibilities

• Respond to customer inquiries by phone or email regarding print and signs.
• Assist with product selection, customization options, pricing inquiries, and order processing.
• Coordinate with production, suppliers, and vendors to ensure timely delivery of orders.
• Provide proactive order status updates and communicate delays.
• Maintain CRM records of customer interactions and transactions.
• Collaborate with sales and production teams to ensure a seamless experience.

Skills

Customer service

Communication

Organizational skills

CRM experience

Multitasking

Tools

CRM software

Order management software

Job description

Raven Print and Marketing in the United States is seeking a motivated Customer Service Representative to support print and signage orders. You will help customers with inquiries, provide solutions, and ensure a high level of service.

The role requires experience in the print or graphics industry, strong communication, CRM proficiency, and the ability to thrive in a fast-paced environment while collaborating with sales and production teams.