In-Office Print Shop: Client Success & Production

Energy Jobline ZR; Andover (MA); Sur place; USD 36 000 - 48 000; Plein temps

Résumé du poste

Print Me A Sign is seeking a Print Shop Customer Service Specialist / Print Production Associate to be the first point of contact for clients. You will handle inquiries, process orders, provide product information, and resolve issues with a friendly, efficient approach.

You will also assist in print production, finishing, and related operations to support smooth shop workflows. This role requires strong communication and basic accounting tasks, in an in-office setting.

Qualifications

• High school diploma or equivalent.
• Experience in customer service or retail, preferably in a print shop or related industry.
• Familiarity with printing processes is a plus but not required.
• Willingness to learn and adapt to new technologies and methods.

Responsabilités

• Greet and assist customers in-person and over the phone. Provide knowledgeable answers to inquiries regarding print products, services, pricing, and order status.
• Accurately take and process customer orders; communicate specifications, quantities, and deadlines.
• Prepare and provide accurate quotes to customers based on project requirements.
• Maintain regular communication with customers throughout estimating and production, updating on order status.

Connaissances

Communication

Problem solving

Attention to detail

Computer skills

Written communication

Formation

High school diploma

Description du poste

Print Me A Sign is seeking a Print Shop Customer Service Specialist / Print Production Associate to be the first point of contact for clients. You will handle inquiries, process orders, provide product information, and resolve issues with a friendly, efficient approach.

You will also assist in print production, finishing, and related operations to support smooth shop workflows. This role requires strong communication and basic accounting tasks, in an in-office setting.