Print Shop Manager

ABC Imaging; Houston (TX); On-site; USD 50,000 - 75,000; Full time

Job summary

A global Printing and Media company is seeking an experienced Print Shop Manager to oversee shop operations in Houston. The ideal candidate will have 3-5 years in the printing industry, strong leadership abilities, and superior customer service skills. Key responsibilities include managing workflow, monitoring production, and training staff. This position offers a dynamic work environment and the opportunity to make a significant impact in the team.

Qualifications

• High school diploma or equivalent required.
• 3-5 years experience in a related field essential.
• Experience with Grand Large Format Printing necessary.
• Strong leadership ability to motivate employees needed.
• Superior customer service skills required.

Responsibilities

• Provide administrative support for the print shop.
• Organize the shop workforce during regular and extra hours.
• Monitor jobs in production and communicate instructions.
• Contact clients regarding specifications and print job questions.
• Ensure project deadlines are met and budgets adhered to.
• Train shop staff on production procedures.

Skills

Leadership ability

Customer service experience

Organization skills

Communication skills

Education

High school diploma or equivalent

3-5 years experience in related field

Tools

Grand Large Format Printing

Job description

ABC Imaging is a global Printing and Media company, providing One Stop Visual Solutions to the Fortune 500 Companies worldwide. Locations in USA, London, Dubai and Shanghai. One Stop Solution.

POSITION SUMMARY:

We are currently seeking a proactive and experienced on-site Print Shop Manager who has experience within a printing industry, who can become an integral member of the team.

ESSENTIAL DUTIES & RESPONSIBILITIES:

1. Partners with shop and remote leadership to provide administrative and managerial support for the designated shop
2. Assists Shop Manager in organizing the shop workforce during regular hours or in an extra hours situation
3. Monitors jobs in production and communicates with production and graphics specialists any special instructions, proofs, and shipping info
4. Contacts clients with questions on specifications and/or questions regarding print job submitted
5. Ensures all project deadlines are met and associated cost budgets are adhered to
6. Trains shop staff on proper production procedures and techniques
7. Ensures that equipment is being properly maintained and upgraded. Recommends new acquisitions that will increases productivity
8. Manages inventory and organization of supplies
9. Resolves all customer escalations in a professional manner
10. Fills in for various departments as needed.
11. Other duties as assigned

EDUCATION, EXPERIENCE & SKILLS REQUIRED:

1. High school diploma or equivalent
2. At least 3 – 5 years experience in a related field
3. Experience with Grand Large Format Printing
4. Strong leadership ability to motivate employees
5. Superior customer service ability and experience in working with customers both over the phone and in person
6. Ability to communicate effectively with employees when delegating work and explaining procedures and processes
7. Expert knowledge of equipment and materials
8. Ability to speak knowledgeably about department capability and company to potential and existing clients
9. Highly developed organizational ability
10. Ability to handle multiple tasks without losing focus