Print Shop Manager

ABC Imaging; New York (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

A global printing and media company is seeking an experienced Print Shop Manager to oversee shop operations and manage staff. The ideal candidate must have 3-5 years of experience in the printing industry, with strong leadership skills and expertise in Grand Large Format Printing. This role involves ensuring project deadlines are met, training staff, and addressing customer inquiries professionally.

Qualifications

• 3-5 years experience in a related field.
• Expert knowledge of printing equipment and materials.
• Ability to effectively communicate and delegate tasks.

Responsibilities

• Manage shop operations during regular and extra hours.
• Monitor production jobs and communicate with specialists.
• Train staff on production procedures.

Skills

Leadership skills

Customer service

Knowledge of printing techniques

Organizational ability

Education

High school diploma or equivalent

Tools

Grand Large Format Printing equipment

Job description

ABC Imaging is a global Printing and Media company, providing One Stop Visual Solutions to the Fortune 500 Companies worldwide. Locations in USA, London, Dubai and Shanghai. One Stop Solution.

POSITION SUMMARY:

We are currently seeking a proactive and experienced on-site Print Shop Manager who has experience within a printing industry, who can become an integral member of the team.

*Printing Experience and Large Format Printing is Required!*

ESSENTIAL DUTIES & RESPONSIBILITIES:

1. Partners with shop and remote leadership to provide administrative and managerial support for the designated shop
2. Assists Shop Manager in organizing the shop workforce during regular hours or in an extra hours situation
3. Monitors jobs in production and communicates with production and graphics specialists any special instructions, proofs, and shipping info
4. Contacts clients with questions on specifications and/or questions regarding print job submitted
5. Ensures all project deadlines are met and associated cost budgets are adhered to
6. Trains shop staff on proper production procedures and techniques
7. Ensures that equipment is being properly maintained and upgraded. Recommends new acquisitions that will increases productivity
8. Manages inventory and organization of supplies
9. Resolves all customer escalations in a professional manner
10. Fills in for various departments as needed.
11. Other duties as assigned

EDUCATION, EXPERIENCE & SKILLS REQUIRED:

1. High school diploma or equivalent
2. At least 3 – 5 years experience in a related field
3. Experience with Grand Large Format Printing
4. Strong leadership ability to motivate employees
5. Superior customer service ability and experience in working with customers both over the phone and in person
6. Ability to communicate effectively with employees when delegating work and explaining procedures and processes
7. Expert knowledge of equipment and materials
8. Ability to speak knowledgeably about department capability and company to potential and existing clients
9. Highly developed organizational ability
10. Ability to handle multiple tasks without losing focus