Print Shop Manager

ABC Imaging; Dallas (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

ABC Imaging in Dallas, TX seeks a Print Shop Manager to lead large-format production operations on-site. You will supervise printing workflows, manage staff, ensure on-time delivery, and maintain quality standards while collaborating with clients and shop leadership.

The role requires 3–5+ years in print production and proven leadership in a fast-paced environment; strong communication skills and technical print knowledge are essential.

Qualifications

• 3-5+ years of experience in print production, large-format printing, or print shop operations.
• Strong leadership experience supervising production teams.
• Excellent customer service and client communication skills (phone, email, and in-person).
• Ability to clearly communicate production processes, job requirements, and technical instructions.
• Strong understanding of print equipment, materials, and production capabilities.
• Excellent organizational skills and ability to manage multiple projects simultaneously.
• Ability to work in a fast-paced, deadline-driven production environment.
• Strong problem-solving skills and ability to handle customer escalations professionally.

Responsibilities

• Partner with shop leadership (onsite and remote) to provide operational and administrative management support
• Assist in organizing and supervising the production workforce during regular and extended shifts
• Monitor all jobs in production and communicate special instructions, proof approvals, and shipping details to production and graphics teams
• Serve as a client contact for questions regarding job specifications, print requirements, and production details
• Ensure all projects are completed on time and within budget and production cost guidelines
• Train production staff on proper print shop procedures, workflows, and equipment usage
• Oversee maintenance and upgrades of large-format printing equipment, recommending new technology to improve productivity
• Manage inventory, materials, and supply organization to support efficient production flow
• Resolve customer issues and escalations in a professional and timely manner
• Support multiple departments and step into production roles as needed
• Perform additional duties as assigned to support overall shop operations

Skills

Large-format printing

Print shop operations

Leadership

Customer service

Production workflows

Communication

Organizational skills

Problem solving

Education

High school diploma or equivalent

Job description

Print Shop Manager (Large-Format Production & Operations Supervisor)

Position Summary
We are seeking a proactive and experienced Print Shop Manager to join our on-site production team. The ideal candidate will have strong experience in the printing industry, with a focus on large-format and grand-format production environments. This role is essential in ensuring efficient workflow, high-quality output, and excellent client service across all print production operations.

Large-format printing experience is required.

Key Responsibilities

• Partner with shop leadership (onsite and remote) to provide operational and administrative management support


• Assist in organizing and supervising the production workforce during regular and extended shifts


• Monitor all jobs in production and communicate special instructions, proof approvals, and shipping details to production and graphics teams


• Serve as a client contact for questions regarding job specifications, print requirements, and production details


• Ensure all projects are completed on time and within budget and production cost guidelines


• Train production staff on proper print shop procedures, workflows, and equipment usage


• Oversee maintenance and upgrades of large-format printing equipment, recommending new technology to improve productivity


• Manage inventory, materials, and supply organization to support efficient production flow


• Resolve customer issues and escalations in a professional and timely manner


• Support multiple departments and step into production roles as needed


• Perform additional duties as assigned to support overall shop operations

Qualifications

• High school diploma or equivalent required (technical training preferred)


• 3-5+ years of experience in print production, large-format printing, or print shop operations (required)


• Strong experience with grand-format and large-format printing workflows


• Demonstrated leadership ability with experience supervising production teams


• Strong customer service and client communication skills (phone, email, and in-person)


• Ability to clearly communicate production processes, job requirements, and technical instructions


• Strong understanding of print equipment, materials, and production capabilities


• Excellent organizational skills with the ability to manage multiple projects simultaneously


• Ability to work in a fast-paced, deadline-driven production environment


• Strong problem-solving skills and ability to handle customer escalations professionally