Print Services Manager — Customer Experience Leader

Office Depot / ODP; Duluth (MN); On-site; USD 52,000 - 66,000; Full time

Job summary

Office Depot is seeking a Print Manager to drive print sales and service growth in a high-volume store. You will lead the print department, manage equipment and supplies, and foster a customer-centric culture aligned with Office Depot values.

The role requires flexibility to work evenings, weekends, and holidays as needed. You will coach staff, ensure quality print materials, and participate in visual merchandising and store operations.

Qualifications

• HS diploma or equivalent required or preferred.
• 1-3 years related experience.
• Minimum 2 years management experience or equivalent internal development.
• Experience in Print Center operations and logistics is preferred.

Responsibilities

• Owns delivery of memorable customer experiences in the Print Department.
• Execute Office Depot selling techniques and sales training in print and store-wide.
• Lead and train associates; model exceptional customer service and product knowledge.
• Oversee print production equipment and supplies; ensure on-time order completion.

Skills

Customer service

Leadership

Interpersonal communication

Sales skills

Training/coaching

Education

High school diploma or equivalent

Tools

POS systems

Microsoft Office

Job description

Office Depot is seeking a Print Manager to drive print sales and service growth in a high-volume store. You will lead the print department, manage equipment and supplies, and foster a customer-centric culture aligned with Office Depot values.

The role requires flexibility to work evenings, weekends, and holidays as needed. You will coach staff, ensure quality print materials, and participate in visual merchandising and store operations.