Print Services Lead — Team Leader, Office Operations

Opensity Solutions; Washington (District of Columbia); Hybrid; USD 33,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Job summary

Opensity Solutions is seeking a Lead Office Services Associate to oversee print production, reprographics, and document handling. You will lead a small team, manage workflows, and ensure timely, high-quality output for clients.

Responsibility includes supervising up to five associates, maintaining equipment, coordinating with vendors, and tracking costs and volumes. A strong background in print operations and MS Office is required, with a focus on accuracy and service excellence.

Qualifications

• Education: High school diploma or equivalent; college degree preferred or equivalent experience.
• Experience: 2–3 years in print production, reprographics, office services, or document management; lead/supervisory experience preferred.
• Technical Skills: Digital printing/reprographics equipment operation; familiarity with Word, Excel, Outlook; print tracking systems.

Responsibilities

• Lead, train, and supervise the print services team to ensure efficient daily operations and high-quality output.
• Manage print production workflows and prioritize jobs by deadlines.
• Operate digital printers, copiers, and wide-format equipment to fulfill client requests.
• Oversee reprographics including scanning, binding, finishing, and document assembly.

Skills

Print production

Reprographics

Leadership

Customer service

Microsoft Office

Inventory management

Vendor coordination

Print management systems

Education

High school diploma or equivalent

College degree preferred

Tools

Microsoft Office Suite

Print management systems

Inventory tracking systems

Job description

Opensity Solutions is seeking a Lead Office Services Associate to oversee print production, reprographics, and document handling. You will lead a small team, manage workflows, and ensure timely, high-quality output for clients.

Responsibility includes supervising up to five associates, maintaining equipment, coordinating with vendors, and tracking costs and volumes. A strong background in print operations and MS Office is required, with a focus on accuracy and service excellence.