Print Production Specialist - Onsite & Client Service

Xerox Corporation; Cleveland (OH); On-site; USD 19,000 - 29,000; Full time

Job summary

Xerox Corporation is seeking a Print Production Associate in Cleveland to execute on-site customer solutions, handle mailroom services, and manage print/document operations. You will support administrative tasks and ensure service excellence for clients.

The role requires familiarity with office equipment, strong communication, and the ability to multitask in a fast-paced environment. Training on Xerox systems is provided, with a focus on delivering accurate, timely results.

Qualifications

• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities in a fast-paced environment.
• Functional knowledge of Microsoft Office (Word, Excel, Outlook).
• High attention to detail and organization.
• Ability to work independently and problem-solve operational issues.
• Light physical tasks (up to 50 lbs) and standing for extended periods.

Responsibilities

• Operate office and production equipment (printers, scanners, inserters, fax) to ensure optimal performance.
• Perform mail handling duties including sorting, scanning, distribution, and package tracking.
• Support document preparation, printing, and finishing (stapling, binding, laminating).
• Maintain accurate logs and documentation for billing, meter reads, and production jobs.
• Ensure compliance with SLAs and promptly address issues.
• Monitor supply inventory and perform replenishment as needed.
• Deliver excellent customer service and serve as daily client contact.
• Use Microsoft Office tools and internal systems for administrative reporting tasks.

Skills

Interpersonal skills

Multitasking

Communication

Detail oriented

Independent problem solving

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Xerox Corporation is seeking a Print Production Associate in Cleveland to execute on-site customer solutions, handle mailroom services, and manage print/document operations. You will support administrative tasks and ensure service excellence for clients.

The role requires familiarity with office equipment, strong communication, and the ability to multitask in a fast-paced environment. Training on Xerox systems is provided, with a focus on delivering accurate, timely results.