Delivery & Print Operations Specialist

Xerox; Pittsburgh (Allegheny County); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Career growth

Health plan

Paid time off

Overtime potential

Work-life balance

Job summary

Xerox Holdings Corporation in Pittsburgh, PA is seeking a Delivery Account Operations Associate to support Xerox-managed service sites with print, mail, and office-related services. You will blend hands-on document production with basic client support and workflow coordination.

The role requires operating print equipment, performing mailroom tasks, and assisting with file management while traveling to multiple accounts as needed. Strong organization and customer service are essential.

Qualifications

• High school diploma or equivalent is required.
• Minimum 1 year experience in print, mail or customer service.
• Basic to intermediate Microsoft Office skills.
• Ability to lift up to 50 lbs and stand for long periods.

Responsibilities

• Operate digital and color print equipment for document production.
• Perform mailroom tasks: sorting, delivery, metering, and packaging of incoming/outgoing mail and packages.
• Use finishing equipment such as laminators, paper cutters, and inserters.
• Travel to support multiple customer accounts and provide coverage during employee vacations and absences.
• Position requires approximately 25% driving (with company vehicle).
• Conduct basic troubleshooting and maintenance of office equipment.
• Monitor job queues, perform quality checks, and log/report production activities.
• Assist with file preparation, scanning, archiving, and electronic file management.
• Interact professionally with clients and end-users; provide support and elevate issues as needed.
• Maintain inventory levels and assist in ordering office/production supplies.
• Participate in workflow optimization and continuous improvement initiatives.

Skills

Microsoft Office

Customer service

Organization

Communication

Driver's license

Bilingual

Education

High School Diploma or equivalent

Post-secondary training in technology/office/print

Tools

Printer equipment

Mailroom equipment

Job description

Xerox Holdings Corporation in Pittsburgh, PA is seeking a Delivery Account Operations Associate to support Xerox-managed service sites with print, mail, and office-related services. You will blend hands-on document production with basic client support and workflow coordination.

The role requires operating print equipment, performing mailroom tasks, and assisting with file management while traveling to multiple accounts as needed. Strong organization and customer service are essential.