Print Production & Quotes Specialist

VYA Inc; Blue Ash (OH); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Vya is seeking a Print Project Coordinator to quote and oversee print jobs, build client relationships, and serve as the internal print SME. You will collaborate with client, sales, and production teams to generate accurate estimates and ensure on-time delivery.

This role emphasizes cost-effective production options, proactive communication, and successful fulfillment of customers' print needs. The position is full-time and onsite at the corporate headquarters, located in Cincinnati, OH.

Qualifications

• Minimum 2-4 years digital, large format, and/or similar print project coordination experience REQUIRED.
• Experience creating estimates for print and fulfillment jobs.
• Adept with numbers and possesses strong negotiation skills REQUIRED.
• Advanced knowledge of Microsoft Excel.
• Strong software skills (tech-savvy) REQUIRED.
• Experience working directly with customers (i.e., customer service or client support roles) is highly preferred.
• Ability to multitask and work independently in a fast-paced, dynamic environment.
• Bachelor’s degree in Business, Liberal Arts, or equivalent education; degreepreferred.

Responsibilities

• Work with client, sales, and production teams to review program specs and gather the required information to provide quotes to customers and sales by utilizing the estimating system.
• Create accurate and profitable estimates for print jobs that result in winning print work from clients.
• Effectively manage print jobs while following established processes, maintaining quality and on-time delivery that leads to client satisfaction and retention.
• Use internal or external sources to help establish best materials and pricing for RFP/RFQs
• Maintain regular communication with internal teams and clients
• Act as the internal print subject matter expert to support Vya's ability to successfully fulfill customers' print-related needs.
• Suggest alternate production methods to offer clients the most cost-effective options.
• Build and maintain client relationships that result in being viewed as a strategic partner and support the achievement of the organization's objectives.
• Perform product & supplier research according to project requirements and client requests.
• Manage numerous projects at a time and meet all deadlines.
• Entry and follow-up on purchase orders as well as expedite past due purchase orders, tracking purchase orders and respond to questions relating to purchasing orders.
• Manage order logistics including job tracking, order follow-up, details of inquiries, complaints, and/or comments, as well as actions taken.
• Create solutions to vendor issues including quality, timing, pricing discrepancies, etc.
• Proactively communicates status of print projects to corresponding Account Coordinators
• Troubleshoots and escalates client issues to appropriate Account Coordinators, Account Management Manager, Director of Operations, and Director of Client Engagement as required.
• Writes up orders, sends to pre-press for creation of proofs and places in appropriate location. Follows up on orders as necessary.
• Checks proof PDF’s accuracy; grammar, dates, codes, against customer specifications. Reviews printed proofs for; correct folds, holes punched, color, backing up correctly, correct finishing, scuffmarks from press, etc. Informs Production Manager or department leads of any issues to adjust and resolve. Requests corrected proof and obtains required approvals from customers prior to sending it to production.
• Solicits and reviews quotes and proofs from vendors. Writes POs for vendors as required and checks in on status of orders.
• Participates in production meetings to review schedules, project due dates; communicate updates, schedule changes, and issues
• Cross-trains other assigned team members and serves as a backup for other Print Project Coordinators as required.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation.
• Performs other duties as assigned.

Skills

Customer service

Negotiation

Multitasking

Attention to detail

Numbers

Education

Bachelor's degree

Tools

Microsoft Excel

CRM software

Job description

Vya is seeking a Print Project Coordinator to quote and oversee print jobs, build client relationships, and serve as the internal print SME. You will collaborate with client, sales, and production teams to generate accurate estimates and ensure on-time delivery.

This role emphasizes cost-effective production options, proactive communication, and successful fulfillment of customers' print needs. The position is full-time and onsite at the corporate headquarters, located in Cincinnati, OH.