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Job summary
A printing and visual communications company in New York is seeking a detail-oriented Customer Service Representative to manage print production tasks. This role involves being the key link between clients and production teams, ensuring accurate job intake and completion. Candidates should have strong organizational skills, experience in customer service or a related field, and proficiency in Microsoft Office. Familiarity with Adobe applications is a plus. The position is ideal for someone who thrives in fast-paced environments.
Qualifications
Strong organizational skills and exceptional attention to detail.
Experience in customer service, print production, prepress, or graphics environment preferred.
Excellent verbal and written communication skills.
Responsibilities
Monitor and process incoming print jobs via email and counter intake.
Communicate job requirements clearly to production teams.
Provide professional front desk and phone support.
Skills
Organizational skills
Attention to detail
Customer service experience
Print production knowledge
Problem-solving mindset
Microsoft Office proficiency
Multitasking ability
Tools
Adobe Creative Suite
Job description
A printing and visual communications company in New York is seeking a detail-oriented Customer Service Representative to manage print production tasks. This role involves being the key link between clients and production teams, ensuring accurate job intake and completion. Candidates should have strong organizational skills, experience in customer service or a related field, and proficiency in Microsoft Office. Familiarity with Adobe applications is a plus. The position is ideal for someone who thrives in fast-paced environments.