Customer Service Specialist: Print, Shipping & Sales

PostNet - NY145; New York (NY); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Opportunity for advancement

Training & development

Flexible scheduling

Job summary

A local printing and shipping franchise in New York seeks a Retail Customer Service Representative to assist customers, process sales, and handle inquiries. The role requires excellent customer service skills, multitasking ability, and proficiency with Microsoft Office applications. Candidates must have a high school diploma and a valid driver’s license. Key tasks include assisting with shipping services, managing inventory, and interacting with couriers. This position offers competitive salary and opportunities for growth.

Qualifications

• Must have a high school diploma or equivalent.
• Previous customer service or sales experience preferred.
• Valid driver’s license required.

Responsibilities

• Assist customers with shipping and packaging services.
• Process customer sales through the point-of-sale system.
• Maintain inventory and assist management.

Skills

Previous customer service or sales experience

Exceptional customer service skills

Effective verbal and written communication skills

Strong attention to detail

Outstanding time management and organizational skills

Ability to multitask

Education

High school diploma or equivalent

Tools

Microsoft Office applications

Google Suite

Windows operating system

Job description

A local printing and shipping franchise in New York seeks a Retail Customer Service Representative to assist customers, process sales, and handle inquiries. The role requires excellent customer service skills, multitasking ability, and proficiency with Microsoft Office applications. Candidates must have a high school diploma and a valid driver’s license. Key tasks include assisting with shipping services, managing inventory, and interacting with couriers. This position offers competitive salary and opportunities for growth.