A dynamic printing company in Virginia is seeking an experienced Customer Service professional to oversee customer service operations in a fast-paced environment. Candidates should have at least 3 years of print production experience and strong knowledge of business practices. Proficiency in Adobe InDesign is essential. This role includes managing customer interactions, production meetings, and warehouse operations.
Qualifications
Minimum of 3 years in print production.
Previous customer service experience is preferred.
Strong understanding of operations management.
Responsibilities
Oversee operational aspects of the business.
Work directly with customers, managing proofs.
Contribute to processes that increase efficiency.
Oversee warehouse operations and inventory.
Skills
Customer service skills
Communication
Organizational skills
Adobe InDesign
Business practices knowledge
Tools
Adobe Cloud
Job description
A dynamic printing company in Virginia is seeking an experienced Customer Service professional to oversee customer service operations in a fast-paced environment. Candidates should have at least 3 years of print production experience and strong knowledge of business practices. Proficiency in Adobe InDesign is essential. This role includes managing customer interactions, production meetings, and warehouse operations.