Print Production Coordinator II – Workflow & Quality

Catholic Relief Services; Baltimore (MD); On-site; USD 57,000 - 68,000; Full time

Job summary

Catholic Relief Services in the United States is seeking a Coordinator II, Printing Services to manage day-to-day operations of the Image Center, ensuring high-quality print production and timely delivery.

The role oversees print workflows, equipment maintenance, and quality assurance, collaborating with clients, vendors, and internal partners, and driving process improvements to enhance efficiency and customer experience.

Qualifications

• Associate degree in a relevant field or equivalent on the job experience.
• Minimum of 7 years experience in printing or related activities.
• Minimum of 5years experience operating a 4-color digital printing press.
• High degree of mechanical ability.
• Digital press experience.

Responsibilities

• Coordinate the planning, scheduling, and execution of print production requests, ensuring projects are prioritized appropriately and completed on time, within quality standards, and according to customer requirements.
• Manage print production workflows from project intake through final delivery, maintaining accurate project records and supporting effective communication among customers, creative teams, vendors, and production staff.
• Support the production of a wide range of printed materials by applying expertise in digital printing technologies, production processes, and finishing methods to achieve high-quality outcomes.
• Ensure print jobs meet established quality standards through review of production specifications, proofs, and final outputs, resolving issues proactively to maintain customer satisfaction and operational efficiency.
• Coordinate the preparation, packaging, and distribution of completed print materials to ensure accurate and timely delivery.
• Maintain print production equipment and related systems in operational readiness through routine maintenance, troubleshooting, coordination of service support, and adherence to established operating procedures.
• Monitor and manage production resources, including paper, supplies, and equipment needs, to support uninterrupted operations and efficient service delivery.
• Contribute to the efficient operation of the Image Center by supporting production priorities, responding to changing workload demands, and assisting with special projects and initiatives as needed.
• Identify opportunities to improve production workflows, service delivery, and quality assurance processes to enhance operational effectiveness and customer experience.
• Stay informed of developments in print production technologies, systems, and industry best practices to support continuous improvement and organizational needs.

Skills

Print production

Project coordination

Quality assurance

Adobe Creative Cloud

Fiery Command WorkStation

Customer service

Communication

Problem solving

Attention to detail

Equipment troubleshooting

Education

Associate degree

Bachelor’s degree

Tools

Canon imagePRESS v1000

HP 68900 DesignJet

DUPLO cutter/folders

InDesign

Job description

Catholic Relief Services in the United States is seeking a Coordinator II, Printing Services to manage day-to-day operations of the Image Center, ensuring high-quality print production and timely delivery.

The role oversees print workflows, equipment maintenance, and quality assurance, collaborating with clients, vendors, and internal partners, and driving process improvements to enhance efficiency and customer experience.