Print & Mail Operations Director

State-of-Washington-Dept.-of-Enterprise-Service

Tumwater (WA)

On-site

USD 120,000 - 170,000

Full time

3 days ago

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Job summary

The Department of Enterprise Services (DES) in Washington state seeks a seasoned leader to oversee daily operations across Customer Service, Estimating and Planning, and Farmout/Contracting. You will guide teams, ensure timely print and mail services, and drive compliant procurement with vendors.

The role emphasizes budget stewardship, strategic planning, and strong stakeholder engagement to deliver cost-effective public services.

Qualifications

Bachelor's or higher in business administration, public administration, or related field
Five years of demonstrated knowledge in customer service, mail operations, print production, planning, financial management, contract management, and program/project management

Responsibilities

Oversee daily operations of Customer Service, Estimating and Planning, and Farmout and Contracting.
Provide leadership to teams responsible for these functions and ensure high-quality service delivery.
Collaborate with Contracts and Procurement to establish vendor contracts and ensure compliance with procurement laws.
Supervise print and mail operations budgeting, forecasting, and cost controls.
Develop and present fiscal analyses to support decision-making.