Print Center Operations Manager - Seattle

Copiers Northwest Inc; Seattle (WA); On-site; USD 80,000 - 83,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with match

Paid vacation

Paid holidays

Company‑paid life insurance

FSA/HSA options

Job summary

Copiers Northwest Inc in Seattle is seeking a Print Center Manager to oversee daily print production, personnel, SOPs, and production at the Print Center. You will supervise contracted fulfillment, coordinate overflow services for DSG sites, and provide purchasing and training support.

This hands-on leadership role requires strong operations focus, cost awareness, and driving process improvements to meet objectives.

Responsibilities

• Oversee daily print production, workflow, project scheduling, and timely delivery of quality work.
• Supervise department personnel and allocate labor to meet production demands and contracted service requirements.
• Coordinate overflow production, equipment-related support, and specialized services for DSG sites.
• Manage DSG program purchasing and collaborate with Field Support and Supervisors to achieve program objectives.
• Maintain strong client and vendor relationships and coordinate Print Center tours and demonstrations for high-volume customers and the Sales team.
• Maintain expertise in MarketDirect StoreFront and similar web-to-print platforms to support customer access and service delivery.
• Oversee bindery, finishing, equipment, software, and facility operations, ensuring security and confidentiality requirements are met.
• Develop and maintain standardized workflows for non-contracted work, including job tracking, authorized work requests, pricing approvals, customer proofs, and job documentation.
• Prepare project estimates and pricing for digital, sheet-fed, and wide-format print services.
• Maintain accurate production records and cost accounting, and ensure timely and accurate billing.
• Train new field operators on Print Center equipment, production processes, and efficiency standards.
• Identify opportunities to expand services, improve customer value, and increase revenue and profitability.

Job description

Copiers Northwest Inc in Seattle is seeking a Print Center Manager to oversee daily print production, personnel, SOPs, and production at the Print Center. You will supervise contracted fulfillment, coordinate overflow services for DSG sites, and provide purchasing and training support.

This hands-on leadership role requires strong operations focus, cost awareness, and driving process improvements to meet objectives.