Print & Imaging Coordinator — Customer Service

Xerox Corporation; Indianapolis (IN); On-site; USD 22,000 - 30,000; Full time

Job summary

Xerox Corporation is seeking a Customer Service Coordinator to join our Reprographics & Digital Imaging Center. You will serve as the primary contact for customers requesting print, scanning, and document services, coordinating requests, producing work orders, and ensuring timely, high-quality service.

You will work with production teams to meet turnaround times while maintaining accuracy, organization, and strong customer relationships in a fast-paced setting.

Qualifications

• High school diploma or equivalent required.
• Strong computer skills including Microsoft Office and Adobe applications.
• Excellent written and oral communication abilities.
• Typing speed of at least 40 words per minute.
• Able to lift up to 30 pounds and work in a deadline-driven environment.

Responsibilities

• Receive customer requests for print, scanning, and supply services via multiple channels.
• Enter requests into production systems and create work orders.
• Prepare quotes for services and supplies.
• Process invoices for completed work orders.
• Prepare documents for digital imaging and review for quality before scanning.
• Organize and index digital files per requirements.

Skills

Communication skills

Typing 40 wpm

Microsoft Office

Attention to detail

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Adobe Acrobat

Job description

Xerox Corporation is seeking a Customer Service Coordinator to join our Reprographics & Digital Imaging Center. You will serve as the primary contact for customers requesting print, scanning, and document services, coordinating requests, producing work orders, and ensuring timely, high-quality service.

You will work with production teams to meet turnaround times while maintaining accuracy, organization, and strong customer relationships in a fast-paced setting.