Principal Trainer- EPIC, Optime/Anesthesia

Piedmont; Atlanta (GA); On-site; USD 70,000 - 90,000; Full time

Job summary

A healthcare organization in Atlanta is seeking a Principal Trainer for Epic applications. This role involves developing and implementing training programs, supporting users during go-lives, and collaborating with stakeholders. Candidates should have a bachelor's degree or equivalent experience and meet Epic certification requirements. Join a dedicated team focused on enhancing training effectiveness in healthcare.

Qualifications

• Bachelor's degree or 4 years of relevant experience.
• 3 years experience in training or support, or 7 years without a degree.
• Epic certification within 90 days.

Responsibilities

• Develop and implement training programs for Epic applications.
• Coordinate with trainers and stakeholders for training effectiveness.
• Participate in workflow design and system build.

Skills

Training program development

Epic applications knowledge

Stakeholder relationship building

Project management

Remote user support

Education

Bachelor's degree in business, computer science, or related field

Job description

Principal Trainer- EPIC, Optime/Anesthesia

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Overview

The Principal Trainer is the content expert responsible for mastering Epic applications and Piedmont-specific workflows. They develop and lead training programs, including materials and methods such as classroom, web-based learning, remote instruction, and coaching. They ensure training meets initial and ongoing needs, support usability programs, and participate in go-live events. They also build, test, and maintain training environments, participate in workflow design, and establish relationships with stakeholders.

Responsibilities

• Develop and implement comprehensive training programs and materials for Epic applications.
• Coordinate with other trainers and stakeholders to ensure training effectiveness.
• Participate in workflow design and system build to gain in-depth system knowledge.
• Support the training environment setup and maintenance.
• Provide on-site and remote user support during go-lives and beyond.
• Ensure training content quality and stay current with best practices.
• Manage training policies, scheduling, and certification processes.
• Oversee training facility management and technical infrastructure.
• Establish and maintain relationships with Piedmont staff, physicians, and users.

Qualifications

• Bachelor's degree in business, computer science, or related field, or 4 years relevant experience.
• Minimum of 3 years experience in software training, support, or project management, or 7 years if no degree.
• Epic certification within 90 days of employment.
• Ability to travel overnight for training and support.

Additional Information

• Position level: Mid-Senior
• Employment type: Full-time
• Industry: Healthcare