Principal Systems Integration Consultant

Dynatrace; United States; Remote; USD 100,000 - 138,000; Full time

Job summary

Dynatrace is seeking a senior consulting and architecture professional to own a critical technical topic such as logs, security, cloud, Kubernetes, or developer observability. You will guide customers with expert guidance, practical assets, and team enablement, across customer success teams.

You will set direction, convert material into actionable strategies, and create reusable assets while mentoring colleagues and supporting engagements.

Qualifications

• Technical degree or equivalent experience.
• 5+ years as a consultant or architect on technically complex, agile teams.
• 3+ years using an observability platform as end user/implementer.
• Experience with deployment automation and scripting.
• Familiarity with cloud-native design and modern software practices.
• Strong written and spoken communication; able to work independently in a matrixed org.
• Willingness to travel up to 25%.

Responsibilities

• Set direction for a specialized technical topic and provide guidance to customer success and other technical teams.
• Translate technical material into actionable strategies, reference models, and best practices.
• Create reusable assets to help teams deliver consistent guidance.
• Lead or support customer engagements and pilot projects with account teams.
• Mentor colleagues and contribute to enablement and thought leadership.
• Assess tools and approaches to improve customer engagement.

Skills

Observability platform experience

Cloud-native architecture

Deployment automation

Scripting and modern infra

Analytical and communication skills

Governance and best practices

Travel willingness

Education

Technical degree in CS/CE or equivalent

Tools

Datadog

Splunk

Job description

Role overview

This senior consulting and architecture role builds expertise that can be reused across customer success teams. You own a critical technical topic—such as logs, security, cloud, Kubernetes, developer observability, business analytics, or digital experience—and help customers adopt related capabilities through expert guidance, practical assets, and team enablement.

Responsibilities

• Set direction for a specialized technical topic and provide subject matter guidance to customer success and other technical teams.
• Turn technical material into actionable strategies, reference models, solution methods, and documented best practices.
• Create and maintain reusable assets that help teams deliver consistent customer guidance.
• Lead or support customer engagements and pilot projects alongside account teams.
• Mentor colleagues, share knowledge, and contribute to broader enablement and thought leadership.
• Work with stakeholders to assess tools and approaches that can improve customer engagement.

Requirements

• A technical degree, such as computer science or computer engineering, or equivalent relevant experience.
• At least five years as a consultant or architect on technically complex, agile teams.
• Three or more years using an observability platform as an end user, administrator, or implementer.
• Experience with deployment automation, scripting, and modern infrastructure, platform, container, or serverless technologies.
• Familiarity with cloud-native application design and modern software engineering practices.
• Strong analytical, problem-solving, writing, speaking, and presentation skills; able to work independently and across a matrixed organization.
• Experience developing best practices, methods, or governance frameworks, and willingness to travel up to 25%.

Nice to have

• Experience with enterprise software sales processes.
• Familiarity with observability tools such as Datadog or Splunk.

Benefits and work setup

The role is described as not primarily travel-based, though travel of up to 25% may be required. The stated salary range is €90,000–€125,000, depending on experience.