Senior Solutions Architect | Spain | Remote

grafanalabs; United States; Remote; USD 77,000 - 122,000; Full time

Benefits offered by this job

Fully remote (Spain)

30 days annual leave + 3 company-wide休

International team

Job summary

grafanalabs is seeking a senior observability consultant to guide customers through design, implementation, and adoption of monitoring and tracing solutions. You will act as a hands-on technical partner, blending architecture, troubleshooting, and practical training to align technical plans with business goals.

This fully remote role is based in Spain within a distributed international team. You will lead workshops, translate customer needs into requirements, and help customers optimize

Qualifications

• Strong consulting and design skills across complex environments.
• Ability to translate business needs into technical requirements.
• Hands-on observability experience with telemetry and container orchestration.

Responsibilities

• Work with executives and technical staff to derive goals and translate them into requirements.
• Design solutions for data visualization, workflows, migrations, and enterprise-scale architectures.
• Lead customer workshops and guide solution design and delivery methods.
• Support onboarding and implementation through training and tailored consulting.
• Help customers navigate Kubernetes and observability concepts (metrics, logs, traces).
• Manage timelines, remove blockers, and share feedback for product improvements.

Skills

Technical consulting

Solution design

Stakeholder communication

Workshop facilitation

Open-source interest

Tools

Kubernetes

Prometheus

OpenTelemetry

Job description

Role overview

Guide customers through the design, implementation, and adoption of observability solutions as a senior, hands-on technical partner. The role combines architecture and consulting with practical troubleshooting, training, and project guidance, helping organizations align their technical plans with business needs.

Responsibilities

• Work with executives, project managers, and technical staff to understand goals and turn them into business and technical requirements.
• Design solutions for complex environments, including data visualization, workflows, migrations, and enterprise-scale architecture.
• Lead customer workshops, document requirements, and guide solution design and delivery methods.
• Support onboarding and implementation through training, jumpstart engagements, tailored consulting, and best-practice guidance.
• Help customers navigate Kubernetes and observability concepts such as metrics, logs, traces, and Prometheus queries.
• Manage engagement timelines, remove blockers, identify recurring support issues, and share product improvement feedback with internal teams.

Requirements

• Strong technical consulting and solution design skills across complex business and technology environments.
• Ability to communicate effectively with both senior business stakeholders and engineering or IT teams.
• Experience translating customer needs into clear requirements, architecture, and actionable delivery plans.
• Hands-on familiarity with observability concepts and tools, including telemetry and container orchestration.
• Ability to lead workshops, manage project execution, and advocate for sound technical standards and practices.
• Interest in open-source software and the ability to pair strategic thinking with command-line problem solving.

Benefits and work setup

This is a fully remote role based in Spain, within a distributed international team. The stated work environment emphasizes autonomy, transparent communication, and career development; the global leave policy provides 30 days annually, including three designated company shutdown days, subject to local law.