Senior Solution Engineer (Observability & Linux, EMEA, Remote)

VictoriaMetrics; United States; Remote; USD 140,000 - 210,000; Full time

Benefits offered by this job

Remote-first work

Flexible paid time off

Job summary

VictoriaMetrics is seeking a role to guide customers through complex observability challenges across Linux, cloud, and hybrid infrastructure. You’ll advise engineering leaders on monitoring architecture and instrumentation, demonstrate solutions against real workloads, and help connect customer needs with product development.

The role requires at least five years in pre-sales, SRE, DevOps, or systems engineering, plus strong Linux troubleshooting skills and hands-on mastery of observability

Qualifications

• 5+ years in pre-sales, SRE, DevOps, or systems engineering.
• Linux troubleshooting with CPU, memory, and disk I/O analysis.
• In-depth knowledge of logs, metrics, traces and observability.
• Ability to diagnose missing metrics, high-cardinality data, slow queries.

Responsibilities

• Lead technical discovery with prospective customers.
• Design proofs of concept with Linux agents or OpenTelemetry collectors.
• Plan deployments across Kubernetes, VMs, and bare-metal systems.
• Create technical materials such as dashboards, scripts, articles.
• Share customer feedback with engineering and product teams.

Skills

Pre-sales experience

Linux troubleshooting

Systems engineering

Bash

Python

Tools

Docker

Prometheus

Grafana

OpenTelemetry

ELK Stack

Splunk

Datadog

Kubernetes

ArgoCD

Terraform

Ansible

SaltStack

Job description

Role overview

Guide customers through complex observability challenges across Linux, cloud, and hybrid infrastructure. You’ll advise engineering leaders on monitoring architecture and instrumentation, demonstrate solutions against real workloads, and help connect customer needs with product development.

Responsibilities

• Lead technical discovery with prospective customers, assessing existing metrics, logs, traces, infrastructure, and monitoring needs.
• Recommend efficient, high-performance architectures and explain capabilities such as advanced security, multi-tenancy, and downsampling.
• Design and run complex proofs of concept, instrumenting workloads with Linux agents or OpenTelemetry collectors.
• Plan agent and collector deployments across Kubernetes, virtual machines, and bare-metal systems.
• Share customer requirements and product feedback with engineering, product, and support teams; create technical materials such as dashboards, scripts, and articles.

Requirements

• At least five years in pre-sales, SRE, DevOps, or systems engineering, including complex technical sales engagements.
• Strong Linux troubleshooting skills, including diagnosing CPU, memory, and disk I/O issues with standard command-line tools.
• Deep understanding of logs, metrics, and traces, and how observability can reduce time to resolve incidents.
• Ability to investigate missing metrics, high-cardinality data, slow queries, and alerting failures.
• Knowledge of Linux internals, Docker, networking fundamentals, and Bash plus Python, Go, or Ruby.
• Experience with observability tools such as Prometheus, Grafana, OpenTelemetry, ELK Stack, Splunk, or Datadog.

Nice to have

• Kubernetes experience at scale, including instrumentation and deployment patterns.
• Familiarity with SSO, PromQL, or infrastructure-as-code tools such as ArgoCD, Terraform, Ansible, or SaltStack.
• Contributions to open-source projects.

Benefits and work setup

• Remote-first work and flexible paid time off.