Principal Solutions Consultant

Bloomreach; United States; On-site; USD 225,000 - 265,000; Full time

Benefits offered by this job

Health care

401k Plan

Stock options

Job summary

Bloomreach is seeking a Principal Solutions Consultant to join a high‑energy, high‑performing sales team. You’ll lead the most strategic sales cycles, partnering with executives to demonstrate value through AI‑driven, cross‑channel marketing experiences within Loomi AI.

You’ll mentor a team of Solutions Consultants, shape discovery workshops, and drive compelling business cases and demonstrations across the Americas (US, Canada, LATAM).

Qualifications

• 10+ years of presales/consulting experience in SaaS or marketing.
• Expert in technical sales with cross‑channel marketing knowledge.
• Strong understanding of ML/AI, CDPs, marketing automation, and analytics.

Responsibilities

• Act as a full‑platform expert across Marketing & Search, leading pre‑sales motions for strategic opportunities.
• Lead product demonstrations and executive‑level presentations focused on AI‑powered cross‑channel experiences.
• Partner with sales on account strategy, including discovery, CX mapping and gap analysis workshops.
• Build business cases and assist with non‑standard pricing and integration considerations.
• Design cross‑product solutions and ownership of custom paid POCs or client implementations.
• Mentor and coordinate the Solutions Consultants team; represent Bloomreach at events.

Skills

Presales experience

SaaS/Martech

Cross-channel marketing

Executive briefings

AI/ML fundamentals

APIs & data integration

Team leadership

Tools

HTML

CSS

JavaScript

Job description

Bloomreach is building the world’s premieragentic platform for personalization.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize theentirecustomer journey.

• We're takingautonomous searchmainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses.
• We’re makingconversational shoppinga reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey.
• We're designing the future ofautonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer‑first work marketers were always meant to do.

And we're building all of that on the intelligence of a single AI engine —Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.

About the Role:

Do you love the idea of helping some of the world’s biggest and most innovative businesses build immersive and exciting digital experiences? As a Bloomreach Principal Solutions Consultant, you would be one of the most senior trusted advisors in a high‑energy, high‑performance sales team, leading our most strategic and complex sales cycles. Your job would be to partner with sales leadership and executive buyers, driving value for our customers by bringing use cases to life through technical deliverables, business cases, and pre‑sales consultancy across Bloomreach’s agentic personalization platform, including our solution for cross‑channel marketing automation, powered by Loomi AI.

We strive to lay strong foundations in our sales cycles to establish long‑term partnerships between Bloomreach and our customers. This role will be supporting the Americas (US, Canada, LATAM). We’re looking for a senior leader on the team to define the tools, processes, and best practices needed to support Bloomreach’s continued expansion in this market, and to represent Bloomreach in front of customers, partners, and industry audiences.

Key Responsibilities:

• Act as a Bloomreach full‑platform expert across Marketing and Search & Merchandising, leading the pre‑sales motion on our most strategic and complex opportunities.
• Lead tailored product demonstrations and presentations up to the C‑suite, focused on driving value through AI‑powered cross‑channel marketing experiences, powered by Loomi AI.
• Partner with Account Executives and sales leadership on account strategy for strategic deals, leading expert‑level discovery including CX mapping and gap analysis workshops.
• Build business cases that quantify the revenue and operational impact of proposed solutions, and partner with Account Executives on non‑standard pricing, including how integration options affect deal structure.
• Design creative cross‑product solutions to complex use cases that unlock new ARR, and articulate competitive positioning in the context of each opportunity.
• Design and own fully custom paid POCs or support real‑life client implementations, bringing integration and implementation expertise comparable to a Senior Solutions Architect.
• Use hands‑on prototyping and AI tooling, including agentic workflows, to bring use cases to life for customers and simplify how the Solutions team works.
• Serve as a team lead: define methods and processes for new assignments, coordinate the work of other Solutions Consultants, and mentor the team on discovery, demos, and best practices.
• Represent Bloomreach as a speaker or panelist at key trade shows and industry events, and create external‑facing assets with Marketing that establish thought leadership in the market.
• Act as liaison to the Partner team, bringing technical partners into broader opportunities.
• Research and advocate for new best practices across Loomi AI and cross‑channel marketing, and bring field insight back to Product and Marketing.

Required Qualifications:

• 10+ years of relevant experience in Presales, preferably in SaaS or marketing, with a track record of leading complex, strategic enterprise deals
• Expert in technical sales (SaaS, Martech, e‑commerce, CDP), with deep knowledge of cross‑channel marketing automation and working knowledge of search & merchandising
• Strong understanding of Machine Learning and AI, CDPs, marketing automation, and analytics, and the ability to explain them in business terms.
• Strong business and quantitative acumen, with a proven ability to quantify the business impact of technical solutions (e.g., ROI models, business cases).
• Excellent presentation skills, including in front of large audiences such as conferences, webinars, and executive briefings.
• Executive presence and credibility with C‑suite stakeholders.
• Have industry experience in retail, e‑commerce, marketplace, or D2C brands
• Hands‑on development experience in HTML, CSS, JS and web technologies, including building custom demos and prototypes.
• Deep proficiency with APIs, data integration, and implementation approaches, and the ability to guide client IT and architecture teams.
• Experience mentoring other Solutions Consultants or leading team initiatives and processes.
• Excellent problem‑solving skills and the ability to design solutions that meet complex business requirements.
• A commitment to continuous learning and staying updated on the latest industry trends and technologies.

Preferred Qualifications:

• Has built agentic workflows or AI‑powered automations (e.g., LLM tooling, MCP servers, workflow automation)
• Expertise with templating languages (e.g. Jinja, Liquid)
• Experience with cross‑channel marketing and personalization (e.g., email, SMS, onsite experiences)
• Experience speaking at industry events or publishing thought leadership content

The on‑target‑earnings range for this position is $225,000-$265,000. The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above.

Regional Benefits:

• Health care including medical, dental, and vision insurance
• 401k Plan with employer contribution

More things you'll like about Bloomreach:

Culture:

A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.

We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.

We believe in flexible working hours to accommodate your working style.

We work virtual‑first with several Bloomreach Hubs available across three continents.

We organize company events to experience the global spirit of the company and get excited about what's ahead.

We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.

We have a People Development Program - participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.

Our resident communication coach Ivo Večeřa is available to help navigate work‑related communications & decision‑making challenges.*

Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow‑up check‑ins.

Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*

The Employee Assistance Program -- with counselors -- is available for non‑work‑related challenges.*

Subscription to Calm - sleep and meditation app.*

We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.

We facilitate sports, yoga, and meditation opportunities for each other.

Extended parental leave up to 26 calendar weeks for Primary Caregivers.*

Compensation:

Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*

Everyone gets to participate in the company's success through the company performance bonus.*

We offer an employee referral bonus of up to $3,000!

We reward & celebrate work anniversaries -- Bloomversaries!*

(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)

Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.

Voluntary Self‑Identification

For government reporting purposes, we ask candidates to respond to the below self‑identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Bloomreach’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability.

A "recently separated veteran" means any veteran during the three‑year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.