Principal Services Sales Consultant

NCR Corporation; Georgia; Hybrid; USD 140,000 - 210,000; Full time

Job summary

NCR Voyix in the United States (Atlanta, GA) seeks a Principal Services Sales Consultant to lead delivery of complex, customized service-based solutions that meet client goals. As a Subject Matter Expert, you will strategize sales initiatives, engage with clients, and guide internal teams to align offerings with client demands.

The role emphasizes value selling, RFx pursuits, and building senior-level relationships, with end-to-end responsibility from discovery to delivery handoff.

Qualifications

• Bachelor's degree or equivalent experience in business, marketing, or related field.
• Minimum of 6 years in sales or related field with value selling process.
• Experience selling service-based solutions in a technology context.
• Experience leading RFx pursuits, workshops, and discovery sessions.
• Ability to lead complex service sales strategies and build senior relationships.

Responsibilities

• Lead consultative sales to understand client pain points and propose customized solutions.
• Strategize and execute sales plans to meet or exceed targets.
• Act as SME and enable sales teams to align services delivery with offerings.
• Negotiate with clients and maintain CRM, forecasting monthly/quarterly/annual.

Skills

Value selling

RFx leadership

Service sales

Stakeholder management

Sales strategy

Education

Bachelor's degree

Tools

CRM systems

Job description

About NCR VOYIX NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.

Job title: Principal Services Sales Consultant

Position Summary: The Senior Services Sales Consultant is tasked with leading efforts to deliver complex, customized service-based solutions that meet client-specific goals. This role requires a comprehensive understanding of our service offerings and the ability to articulate how they can be adapted to solve client demands and challenges. As a Subject Matter Expert, you will strategize sales initiatives, enhance customer engagement, and serve as a key advisor for both clients and internal stakeholders, ultimately driving business growth through tailored, service solutions.

Key Areas of Responsibility:

• Lead with a consultative sales approach to deeply understand client pain points and propose customized and packaged solutions that align with their strategic goals, tailoring presentations, and proposals to fit.
• Strategize and execute sales plans to achieve business objectives, collaborating with sales and leadership teams to meet or exceed sales targets.
• Positioned as a SME, lead internal enablement efforts with sales counterparts, ensuring sales ability matches with services delivery capability.
• Serve as a trusted advisor to clients, understanding and addressing their specific service need while effectively communicating our value proposition and differentiators.
• Lead negotiations with clients alongside sales team, while maintaining up-to-date CRM, accurately forecasting on a monthly/quarterly/annual basis.
• Be the Voice of the Customer, collaborating with services, product, marketing and sales teams to ensure feasibility and success.
• Successfully manage handoff process from sales to delivery, ensuring delivery team is fully engaged and aware of the requirements for a successful services engagement.

Basic Qualifications:

• Bachelor’s degree in business, Marketing, or related field, or equivalent experience.
• Minimum of 6 years of experience in sales or a related field with a strong understanding of a value selling process, from lead generation to closing activities.
• Experience in selling service-based solutions in a technology context.
• Experience in leading RFx pursuits, client workshops, and discovery sessions.
• Demonstrated ability to lead and execute complex service sales strategies with an analytical mindset that looks to assess and solve customer challenges.
• Strong leadership and team collaboration skill, and ability to build and maintain strong relationships with senior leaders and executives.

Preferred Qualifications:

• Ability to build and nurture high-impact, senior-level client relationships.
• Proven track record of successful project execution and sales growth.
• Strong financial acumen and understanding of customer ROI.
• Excellent negotiation and influence skills.
• Ability to integrate client feedback into service development and strategy.
• Experience in the Retail Industry and selling into retail store environments.
• Strong executive presence- this role will have extensive executive visibility both internally and externally.

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Help us run the world's top brands. At NCR Voyix, we specialize in turning routine transactions into meaningful connections. With a rich history of innovation, we've been at the forefront of problem-solving through technology. Operating globally in over 30 countries, we lead in Retail, Restaurant, Digital banking, and Payments. Our solutions optimize banking operations, streamline restaurant services, enhance retail interactions, and foster trust through secure payment systems. We take pride in our strong culture and a history of providing robust career paths. Come work for a leading technology company where you can grow your career. Join us and be part of revolutionizing transactions across these pivotal industries.