Principal Product Manager, SMB Growth & PLG

TeamViewer; Austin (TX); Hybrid; USD 180,000 - 240,000; Full time

Benefits offered by this job

Health insurance

Parental leave

401(k) matching

Flexible PTO

Company events

Dress code

Diversity & CARE

Job summary

TeamViewer in Austin, TX is seeking a commercially driven Principal Product Manager to redefine our SMB business. You will own the strategy and drive sustainable growth across free users, first-time buyers, and growing teams, linking product experience, pricing, packaging, lifecycle engagement, and sales-assisted motions into one cohesive journey.

You will define and execute SMB product growth across acquisition, conversion, retention, and expansion, optimize self-service experiences, own the

Qualifications

• Product management experience in B2B SaaS, PLG, subscriptions, e-commerce, or similar digital businesses.
• Proven success improving growth metrics such as activation, conversion, retention, and monetization.
• Strong analytical skills, including experience with pricing, funnels, experimentation, and customer insights.
• Experience building self-service customer journeys and supporting revenue growth initiatives.
• Track record of launching new products or features from discovery through execution.
• Excellent stakeholder management, communication, and leadership skills.

Responsibilities

• Define and execute the SMB product growth strategy across acquisition, conversion, retention, and expansion.
• Optimize self-service experiences, including free, trial, and entry-level offerings.
• Own the product roadmap, prioritizing opportunities using customer insights, analytics, and business impact.
• Partner with Sales and go-to-market teams to drive product-led and sales-assisted growth.
• Validate and launch new SMB product opportunities from concept through scale.
• Lead cross-functional execution and champion SMB customer needs across the business.

Skills

Product management experience in B2B S

Growth metrics optimization

Strong analytical skills

Self-service journeys

Launching products/features

Stakeholder management & leadership

Job description

TeamViewer in Austin, TX is seeking a commercially driven Principal Product Manager to redefine our SMB business. You will own the strategy and drive sustainable growth across free users, first-time buyers, and growing teams, linking product experience, pricing, packaging, lifecycle engagement, and sales-assisted motions into one cohesive journey.

You will define and execute SMB product growth across acquisition, conversion, retention, and expansion, optimize self-service experiences, own the