Principal Product Manager, Partner Sales — Remote

Joinimagine; California (MO); Hybrid; USD 183,000 - 275,000; Full time

Job summary

Zendesk is seeking a highly strategic Principal Product Manager for Partner Sales to lead the evolution of our partner technology ecosystem in a hybrid work model. You will own the product vision and drive end-to-end GTM experiences enabling partners to co-sell, register deals, and scale revenue through deep integrations with Impartner, Salesforce, and Adobe.

You will define the roadmap, optimize the partner journey from onboarding to payout, and collaborate with Channel Sales, Revenue

Qualifications

• 8+ years of Product Management experience, with at least 3+ years focused on B2B SaaS GTM, Channel Sales, Revenue Operations, or Partner Ecosystems at Principal/Senior level.
• Deep understanding of indirect sales motions (VARs, SIs, MSPs, Tech Alliances) and drivers of partner engagement and channel revenue.
• Hands-on experience managing/integrating PRM systems (Impartner) with CRM systems (Salesforce).

Responsibilities

• Define the Vision & Roadmap: Own the product strategy and roadmap for the Partner Sales ecosystem, aligning technology investments with channel revenue goals.
• Optimize the Partner Experience: Map and optimize the end-to-end partner journey from onboarding to deal registration, pipeline management, and payout.
• Own Core Integrations: Lead strategy and execution for integrating Impartner with Salesforce, Adobe, and other GTM systems for real-time data syncs and unified workflows.
• Drive Revenue Velocity: Identify friction points in the partner sales motion and build automated, scalable solutions to accelerate deal velocity and reduce admin overhead.
• Cross-Functional Leadership: Partner with Channel Sales Leadership, Revenue Operations, Engineering, and Partner Marketing to define requirements and deliver solutions.
• Define & Track Success: Establish KPIs for partner platform adoption, system performance, and channel revenue impact; iterate using data.

Skills

Product Management

B2B SaaS GTM

Channel Sales

Revenue Operations

Partner Ecosystems

PRM Integrations

Tools

Impartner

Salesforce

Adobe

Job description

Zendesk is seeking a highly strategic Principal Product Manager for Partner Sales to lead the evolution of our partner technology ecosystem in a hybrid work model. You will own the product vision and drive end-to-end GTM experiences enabling partners to co-sell, register deals, and scale revenue through deep integrations with Impartner, Salesforce, and Adobe.

You will define the roadmap, optimize the partner journey from onboarding to payout, and collaborate with Channel Sales, Revenue