Principal Product Manager - External Services for Connect

Amazon Inc.; Seattle (WA); Hybrid; USD 181.000 - 245.000; Vollzeit

Benefits dieser Stelle

Health insurance

401(k) matching

Paid time off

Parental leave

RSUs

Zusammenfassung

Amazon Connect is seeking a Principal Product Manager Technical, External Services to own the strategy and roadmap for communication channels. You will influence engineering, design, and leadership to deliver scalable, customer-focused solutions with high business impact.

You will mentor teams, drive collaborate across multiple product groups, and shape the next generation of AWS application services, balancing technical depth with a strong customer focus.

Qualifikationen

• 7+ years of Technical Product Manager experience.
• 5+ years of technical experience in software, IT, or related fields.
• Experience delivering large-scale SaaS, PaaS or LaaS products.

Aufgaben

• Define and own the multi-year product vision and strategy for RTC product areas.
• Set long-term technical and product direction with PRFAQs and strategy documents.
• Identify and drive new-to-world opportunities beyond traditional domains.
• Make high-judgment trade-offs across priorities and investments.
• Drive cross-organizational alignment across Amazon Connect product teams.
• Represent the product to strategic enterprise customers and translate needs.

Kenntnisse

Technical Product Management

Cross-functional leadership

Customer focus

Strategic thinking

Jobbeschreibung

Amazon Connect is seeking a Principal Product Manager Technical, External Services to own the strategy and roadmap for communication channels. You will influence engineering, design, and leadership to deliver scalable, customer-focused solutions with high business impact.

You will mentor teams, drive collaborate across multiple product groups, and shape the next generation of AWS application services, balancing technical depth with a strong customer focus.