Principal Product Manager, Customer Zero & Internal Pilot

Celigo

Redwood City (CA)

Hybrid

USD 175,000 - 200,000

Full time

14 days+

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Benefits offered by this job

Remote-first culture

Three weeks vacation

Wellness days

Parental leave

Monthly tech stipend

Job summary

Celigo is seeking a Principal Product Manager for Customer Zero to own a high-leverage program across GTM, CX, and G&A systems. You will drive internal adoption of Celigo products, push AI-enabled capabilities, and shape the roadmap with concrete outcomes.

You will lead multi-disciplinary teams, own the end-to-end process, and translate business needs into product requirements. Strong executive presence required, with opportunities to speak at events and influence external stakeholders.

Qualifications

8+ years in product management with hands-on ownership of a large program.
Deep experience in GTM and CX operations and the systems that run them.
Track record of running an internal-first customer program, dogfooding, or setting up a Product function.
Experience packaging reference stories for Sales and Marketing use externally.
Preferred: SaaS, iPaaS, integration or automation familiarity and AI-first products.

Responsibilities

Own the Customer Zero program with a real roadmap, clear outcomes, and a steady rhythm.
Drive adoption of Celigo products inside GTO's GTM, CX, and G&A systems.
Leverage the AI-powered platform and provide honest feedback on AI capabilities.
Translate between business stakeholders and technical teams to design processes.
Represent Celigo externally and provide credible references for Sales.