GTM Program Manager and Program Office Leader

EngineersOfAI; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

Celonis is seeking a GTM Program Manager and Program Office Leader to own end-to-end program delivery and portfolio governance across GTM initiatives. You will translate strategy into executable programs, manage cross-functional coordination with Sales, Marketing, Customer Success, and Product, and ensure disciplined measurement and prioritization.

You will serve as the enablement liaison across Sales Enablement, Customer Success Enablement, and Product Enablement, driving the quarterly

Qualifications

• Experience managing complex SaaS or AI-focused programs.
• Ability to drive programs end-to-end and measure outcomes.
• Strong stakeholder influence at senior levels.

Responsibilities

• Design and deliver strategic GTM programs with clear objectives and metrics.
• Coordinate with GTM leadership, regional teams, marketing, and product.
• Maintain a portfolio view and KPI framework for program prioritization.
• Produce portfolio reporting and enablement alignment.
• Identify and implement AI technologies to enhance GTM effectiveness.

Skills

Program management

SaaS experience

AI/Tech domain

Stakeholder management

Job description

Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.

The Team:

The GTM Program Manager and Program Office Leader will work as part of the GTM Programs and Sales Enablement team, reporting to the VP GTM Programs and Sales Enablement. This role serves as the organizational hub for GTM program management and enablement coordination, working with cross-functional partners across Sales, Marketing, Customer Success, Product and the broader enablement community to ensure coherent, coordinated and impactful go-to-market execution.

The Role:

As GTM Program Manager and Program Office Leader, you will own both individual program delivery and portfolio governance across Celonis' GTM programs. You will translate strategy into executable programs, manage end-to-end program delivery, and provide oversight and coordination across the portfolio of programs to ensure consistency, prioritization and impact. You will also serve as a key coordinator of the enablement agenda, working with the broader enablement community including Sales Enablement, Customer Success Enablement and other functions to ensure integrated, aligned enablement across the GTM. This is a critical role that bridges strategy and execution while maintaining discipline around measurement and program prioritization.

The work you\'ll do:

• Own end-to-end design and execution of strategic GTM programs; translate strategy into executable programs with clear objectives, deliverables and success metrics
• Partner with senior stakeholders including GTM leadership, regional sales leaders, marketing, product and executives to align priorities, manage dependencies and ensure program success
• Establish and maintain a portfolio-level view of all active and planned GTM programs; track status, impact and interdependencies to optimize overall program mix
• Define and maintain consistent measurement and KPI frameworks across the portfolio of programs to enable program prioritization and impact assessment
• Develop and maintain consistent communication standards, cadence and templates across GTM programs to ensure coordinated and clear messaging
• Drive the quarterly enablement agenda in partnership with VP GTM Programs and Sales Enablement and broader enablement leadership; identify priorities and coordinate cross-functional enablement initiatives
• Serve as primary liaison with Sales Enablement, Customer Success Enablement, Product Enablement and other enablement functions; ensure integration and avoid duplication
• Identify and implement AI and emerging technologies that enhance GTM effectiveness, team productivity and customer engagement
• Create and maintain program governance processes including prioritization frameworks, resource allocation and issue escalation protocols
• Produce regular portfolio-level reporting on program progress, impact and recommendations for optimization or new initiatives
• Gather feedback from field teams and stakeholders to continuously improve program delivery and enablement effectiveness
• Contribute to the evolution of GTM strategy and provide recommendations on new programs or initiatives that could drive incremental impact

The qualifications you need:

• Experience managing complex programs and initiatives in SaaS and/or AI-oriented tech companies, in roles such as sales operations, marketing operations, program management office or related functions
• Demonstrated ability to drive programs end-to-end from strategy through successful execution and measurement, with portfolio-level program management experience
• Strong strategic thinking skills with ability to understand business context, define clear program objectives and identify critical path to success
• Excellent stakeholder management skills; proven ability to influence senior leaders at all levels, manage c