Principal Product Manager, AI Subrogation

CCC Intelligent Solutions Inc.; Chicago (IL); On-site; USD 147,000 - 200,000; Full time

Benefits offered by this job

401K Match

Paid time off

Annual Incentive Plan

Performance Bonus

Comprehensive health insurance

Tuition Reimbursement

Stock Purchase Plan options

Job summary

CCC Intelligent Solutions Inc. in Chicago seeks a Principal Product Manager for its Outbound Subrogation product, guiding an AI-driven relaunch with significant carrier impact and a scalable roadmap.

You will partner with engineering, data science, and commercial teams to shape strategy, own the architecture, and ensure ROI-driven decisions while growing the product as the market evolves.

Qualifications

• 6+ years of product management experience in enterprise software or high-growth SaaS.
• At least one 0-to-1 product build or major relaunch.
• Demonstrated experience building and shipping AI-driven or data-intensive products with LLMs, scoring models, or ML pipelines as core components.
• Track record of working directly with enterprise customers and senior stakeholders to validate product direction, plan for and track adoption, and support commercial outcomes.
• Deep experience in at least one complex, regulated vertical (insurance, fintech, healthtech, or similar); direct subrogation or claims experience is a meaningful differentiator.
• Comfort operating in ambiguity, with a bias toward action and learning over extensive upfront planning.

Responsibilities

• Own and drive the product roadmap for Outbound Subrogation user experience, including prioritization of features, data capabilities, AI enhancements, and integrations
• Translate market signals, customer research, and competitive intelligence into a clear, defensible strategy you can articulate from the carrier floor to the executive team
• Set and track the metrics that matter to carriers: dollars recovered, identification rate, cycle time, and other ROI signals. Be accountable for moving them.
• Partner with data science and engineering on topics from architecture for next-best-action and workflow design to how LLM-based capabilities like explainability are deployed and governed
• Conduct customer research with recovery managers, subrogation adjusters, and carrier teams; get concepts in front of real users and make hard product decisions based on what you find
• Represent the voice of the user in every internal product and prioritization conversation; maintain a continuous feedback loop between the field and the roadmap
• Contribute directly to working software alongside engineers, using AI coding tools as a part of how you work - not only a manager delegating a spec, but as a builder participating in the work
• Build and own the ROI case for the product: define how carriers measure value from subrogation tooling and hold the product accountable to those measures
• Partner with sales, customer success, and product marketing on go-to-market execution, sales enablement materials, and carrier-facing ROI narratives
• Support active sales cycles as the product expert: show up in carrier conversations and help close deals by articulating value credibly to buyer stakeholders from operations leads to C-suite

Skills

Product management

AI-driven products

Enterprise customers

Regulated industries

Ambiguity tolerance

Job description

CCC Intelligent Solutions Inc. in Chicago seeks a Principal Product Manager for its Outbound Subrogation product, guiding an AI-driven relaunch with significant carrier impact and a scalable roadmap.

You will partner with engineering, data science, and commercial teams to shape strategy, own the architecture, and ensure ROI-driven decisions while growing the product as the market evolves.