Lead AI-Driven Subrogation Product Manager

CCC Information Services; Chicago Heights (IL); On-site; USD 147,000 - 200,000; Full time

Benefits offered by this job

401K Match

Paid time off

Annual Incentive Plan

Performance Bonus

Comprehensive health insurance

Adoption Assistance

Tuition Reimbursement

Wellness Programs

Stock Purchase Plan options

Employee Resource Groups

Job summary

CCC Intelligent Solutions Inc. is hiring a Principal Product Manager for the Outbound Subrogation product to define strategy, own the roadmap, and partner with engineering and data science. You will lead a team of pods and shape architecture while maintaining a strong link to executive decision-makers.

You will work with senior stakeholders, drive AI-driven capabilities, and own ROI metrics. A track record in regulated industries and direct subrogation experience are highly valued.

Qualifications

• 6+ years of product management experience in enterprise software or high-growth SaaS.
• At least one 0-to-1 product build or major relaunch in a startup or high-velocity environment.
• Demonstrated experience building and shipping AI-driven or data-intensive products with LLMs, scoring models, or ML pipelines as core components.
• Track record of working directly with enterprise customers and senior stakeholders to validate product direction, plan for and track adoption, and support commercial outcomes.
• Deep experience in at least one complex, regulated vertical (insurance, fintech, healthtech, legaltech, or similar); direct subrogation or claims experience is a differentiator.
• Comfort operating in ambiguity, with a bias toward action and learning over upfront planning.

Responsibilities

• Own and drive the product roadmap for Outbound Subrogation user experience, including prioritization of features, data capabilities, AI enhancements, and integrations.
• Translate market signals, customer research, and competitive intelligence into a clear, defensible strategy you can articulate from the carrier floor to the executive team.
• Set and track the metrics that matter to carriers: dollars recovered, identification rate, cycle time, and other ROI signals. Be accountable for moving them.
• Partner with data science and engineering on architecture for next-best-action and workflow design, and how LLM-based capabilities are deployed and governed.
• Conduct customer research with recovery managers, subrogation adjusters, and carrier teams; get concepts in front of real users and make hard product decisions.
• Represent the voice of the user in every internal product and prioritization conversation; maintain a continuous feedback loop between the field and the roadmap.
• Contribute directly to working software alongside engineers, using AI coding tools as a part of how you work.
• Build and own the ROI case for the product: define how carriers measure value and hold the product accountable.
• Partner with sales, customer success, and product marketing on go-to-market execution and ROI narratives.
• Support active sales cycles as the product expert: articulate value credibly to buyers from ops leads to C-suite.

Skills

Years of product management

1x1 product build

AI-driven products

enterprise customer engagement

regulated industry experience

comfort with ambiguity

AI coding tools

Tools

AI coding tools

Job description

CCC Intelligent Solutions Inc. is hiring a Principal Product Manager for the Outbound Subrogation product to define strategy, own the roadmap, and partner with engineering and data science. You will lead a team of pods and shape architecture while maintaining a strong link to executive decision-makers.

You will work with senior stakeholders, drive AI-driven capabilities, and own ROI metrics. A track record in regulated industries and direct subrogation experience are highly valued.