Principal PM, AI-Driven Subrogation Platform

CCC Intelligent Solutions; Chicago (IL); On-site; USD 147,000 - 200,000; Full time

Benefits offered by this job

401K Match

Paid time off

Annual Incentive Plan

Job summary

CCC Intelligent Solutions in Chicago, IL seeks a Principal Product Manager for Outbound Subrogation to relaunch in 2027. You will define the product strategy, own the roadmap, and partner with engineering and data science to build a category-defining platform.

This role starts as an IC with a path to leading a team as the product scales. You will collaborate with sales, customer success, and marketing, delivering ROI-driven features, AI-enabled workflows, and measurable value for carriers and

Qualifications

• 6+ years of product management experience in enterprise software or high-growth SaaS (preferred)
• At least one 0-to-1 product build or major relaunch in a startup or high-velocity environment
• Demonstrated experience building and shipping AI-driven or data-intensive products with LLMs, scoring models, or ML pipelines as core components
• Track record of working directly with enterprise customers and senior stakeholders to validate product direction, plan for and track adoption, and support commercial outcomes
• Deep experience in at least one complex, regulated vertical (insurance, fintech, healthtech, legaltech, or similar)
• Comfort operating in ambiguity, with a bias toward action and learning over extensive upfront planning

Responsibilities

• Own and drive the product roadmap for Outbound Subrogation user experience, including prioritization of features, data capabilities, AI enhancements, and integrations
• Translate market signals, customer research, and competitive intelligence into a clear, defensible strategy you can articulate from the carrier floor to the executive team
• Set and track the metrics that matter to carriers: dollars recovered, identification rate, cycle time, and other ROI signals. Be accountable for moving them.
• Partner with data science and engineering on topics from architecture for next-best-action and workflow design to how LLM-based capabilities like explainability are deployed and governed
• Conduct customer research with recovery managers, subrogation adjusters, and carrier teams; get concepts in front of real users and make hard product decisions based on what you find
• Represent the voice of the user in every internal product and prioritization conversation; maintain a continuous feedback loop between the field and the roadmap
• Contribute directly to working software alongside engineers, using AI coding tools as a part of how you work - not only a manager delegating a spec, but as a builder participating in the work
• Build and own the ROI case for the product: define how carriers measure value from subrogation tooling and hold the product accountable to those measures
• Partner with sales, customer success, and product marketing on go-to-market execution, sales enablement materials, and carrier-facing ROI narratives
• Support active sales cycles as the product expert: show up in carrier conversations and help close deals by articulating value credibly to buyer stakeholders from operations leads to C‑suite

Skills

Product management

AI/ML experience

Regulated industries

Enterprise customers

Job description

CCC Intelligent Solutions in Chicago, IL seeks a Principal Product Manager for Outbound Subrogation to relaunch in 2027. You will define the product strategy, own the roadmap, and partner with engineering and data science to build a category-defining platform.

This role starts as an IC with a path to leading a team as the product scales. You will collaborate with sales, customer success, and marketing, delivering ROI-driven features, AI-enabled workflows, and measurable value for carriers and