Principal Growth PM - Outbound Communications

Amazon Inc.; New York (NY); On-site; USD 198,000 - 268,000; Full time

Job summary

Amazon.com Services LLC in New York is seeking a Principal Product Manager - Technical to own growth for the Outbound Communications marketplace across email, push, SMS, and messaging channels. You will shape the strategy, lead a high-velocity experimentation program, and ship platform capabilities that improve CTR, conversions, and long-term customer value.

Partner with ML/AI experts to apply ranking, bandits, and generative content, define growth metrics, and mentor other product managers

Qualifications

• Bachelor's degree required.
• 10+ years of technical product or program management experience.
• Experience owning roadmaps and delivering features.

Responsibilities

• Own growth strategy, roadmap, and goals for Outbound's marketplace across multiple channels.
• Lead high-velocity experimentation program with fast, trustworthy A/B testing.
• Own technical products for engagement: personalization, send-time, channel optimization, and interactive experiences.

Skills

Roadmap strategy

Technical PM

Experimentation

ML/AI in product

Stakeholder management

Education

Bachelor's degree

Tools

Generative AI tools

A/B testing

Job description

Amazon.com Services LLC in New York is seeking a Principal Product Manager - Technical to own growth for the Outbound Communications marketplace across email, push, SMS, and messaging channels. You will shape the strategy, lead a high-velocity experimentation program, and ship platform capabilities that improve CTR, conversions, and long-term customer value.

Partner with ML/AI experts to apply ranking, bandits, and generative content, define growth metrics, and mentor other product managers