Principal EHR Trainer for Pharmacists

Avera Health; Sioux Falls (SD); On-site; USD 90,000 - 120,000; Full time

Job summary

Avera Health seeks an EHR Application Principal Trainer - Pharmacist to design, develop, validate, and deliver role-based training for EHR and healthcare information systems. You will collaborate with informatics analysts, leaders, SMEs, and the learning team to ensure curricula reflect approved configurations, workflows, and release changes for medication management and closed-loop processes.

This role supports safe, standardized, and optimized use of EHR systems; it does not own system-wide

Responsibilities

• Design, develop, maintain role-based training curriculums, lesson plans, workflow scenarios, job aids, exercises, eLearning content, for assigned EHRs and healthcare systems.
• Participate in application change control discussions, upgrade planning, release reviews, testing activities, and optimization to update curricula before implementation.
• Analyze end-user roles, application access, workflows, and training requirements to maintain course catalogs and support appropriate training assignments.
• Coordinate curriculum review with subject matter experts, informatics teams, and stakeholders to confirm workflow accuracy and approvals.
• Build, test, and maintain training environments and data in partnership with informatics analysts and environment support teams.
• Deliver instructor-led, virtual, recorded, and targeted one-on-one training for end users, super users, and staff for EHR and healthcare applications.
• Evaluate training effectiveness by reviewing learner feedback, assessments, help desk trends, and workflow issues to drive improvements.
• Serve as the training subject matter expert, giving guidance, refresher training, and post-training support; escalate issues to IT teams as needed.
• Prepare training materials, records, delivery tools, and collaborate with system-wide resources for templates or reporting.
• Manage curriculum deliverables and documentation, maintaining trackers and artifacts per IT, vendor, and Avera standards.

Job description

Avera Health seeks an EHR Application Principal Trainer - Pharmacist to design, develop, validate, and deliver role-based training for EHR and healthcare information systems. You will collaborate with informatics analysts, leaders, SMEs, and the learning team to ensure curricula reflect approved configurations, workflows, and release changes for medication management and closed-loop processes.

This role supports safe, standardized, and optimized use of EHR systems; it does not own system-wide