Principal Director - Utilities Transformation & AI Leadership

Accenture; Walnut Creek (CA); On-site; USD 163,000 - 434,000; Full time

Benefits offered by this job

Medical, dental, vision

Life insurance

401(k) plan

Bonus opportunities

Paid holidays

Paid time off

Job summary

Accenture seeks a senior transformation leader in California to steer large-scale utilities programs across Energy Retail and Customer Operations, with emphasis on meter-to-cash and digital customer experience.

You will partner with C-suite executives, shape strategic offerings, originate new business, and build high-performing teams while delivering measurable business outcomes and benefiting from Accenture's comprehensive compensation and benefits.

Qualifications

• 12+ years in utilities with Retail, Customer Operations, Meter-to-Cash
• Experience leading large transformation programs including CIS SAP/Oracle
• Proven senior client advisor with executive relationships
• Strong consulting and commercial acumen with P&L experience
• Expertise in digital transformation, data analytics, and AI
• Proven ability to originate and close new business
• Excellent communication and storytelling for executives
• Experience leading and developing senior teams

Responsibilities

• Lead large-scale transformation programs across Energy Retail and Customer Operations
• Advise C-suite executives on strategy and priorities
• Define market-leading offerings in Energy Retail and Transformation
• Originate and lead complex sales pursuits
• Oversee multi-disciplinary delivery teams and outcomes
• Act as a thought leader in Utilities industry
• Build and scale high-performing teams; mentor talent
• Collaborate across Strategy, Industry X, Technology, Song

Skills

Leadership

Client advisory

Strategic thinking

Digital transformation

Data & AI

Communication skills

Education

Bachelor’s degree or equivalent experience

Tools

SAP

Oracle

Job description

Accenture seeks a senior transformation leader in California to steer large-scale utilities programs across Energy Retail and Customer Operations, with emphasis on meter-to-cash and digital customer experience.

You will partner with C-suite executives, shape strategic offerings, originate new business, and build high-performing teams while delivering measurable business outcomes and benefiting from Accenture's comprehensive compensation and benefits.