Principal AI Platform Lead – LLMX & Agentic AI

MaintainX; United States; On-site; USD 180,000 - 260,000; Full time

Benefits offered by this job

Flexible time off

Equity opportunities

Healthcare coverage

Training & development

Job summary

MaintainX is seeking a Principal Product Manager to own LLMX, the internal AI platform that underpins all AI features across product teams. This high-leverage role demands deep AI systems expertise combined with commercial instinct to drive platform investment and enterprise differentiation.

You’ll define platform primitives, own evaluation infrastructure, and shape strategic make-vs-buy decisions while coordinating with multiple product teams and enterprise buyers.

Qualifications

• 10+ years in product management, with meaningful experience in AI platform, ML infrastructure, or developer platform roles.
• Strong commercial instinct and ability to connect platform investments to enterprise differentiation.
• Proven track record shipping production AI services used by other teams.
• Deep knowledge of model selection, RAG vs fine-tuning trade-offs, and latency/cost optimization.
• Ability to serve internal teams and enterprise buyers simultaneously.

Responsibilities

• Own the LLMX roadmap end to end and drive adoption and quality against metrics like time-to-first-integration, eval coverage, latency, and cost.
• Define platform primitives enabling agentic features such as routing, memory, orchestration, and conversation interface.
• Own evaluation infrastructure with online eval monitoring, dataset promotion, and agent gating.
• Shape build-vs-buy decisions for models, providers, and infrastructure, staying ahead of the state of the art in LLMs and agentic AI.
• Collaborate across MaintainX’s product organization to anticipate needs before blockers and identify nascent demand.

Skills

AI platform

ML infrastructure

Developer platform

Product management

Metrics-driven

Education

BS/MS in CS or related field

Tools

LLM providers

Evaluation frameworks

Observability tooling

Job description

MaintainX is seeking a Principal Product Manager to own LLMX, the internal AI platform that underpins all AI features across product teams. This high-leverage role demands deep AI systems expertise combined with commercial instinct to drive platform investment and enterprise differentiation.

You’ll define platform primitives, own evaluation infrastructure, and shape strategic make-vs-buy decisions while coordinating with multiple product teams and enterprise buyers.