Primary Care Practice Leader: Elevate Operations

Beth Israel Lahey Health Primary Care, Inc.; Middleborough (MA); On-site; USD 62,000 - 100,000; Full time

Job summary

Beth Israel Lahey Health Primary Care, Inc. is seeking a Primary Care Practice Manager to oversee day-to-day operations of a high-volume, multi-provider clinic.

You will collaborate with Directors and leaders to deliver outstanding patient care, coach staff, and drive performance through feedback and evaluations. The role emphasizes process improvement, staffing management, budgeting, payroll, and ensuring adherence to policies and patient safety standards within the practice.

Qualifications

• A Bachelor’s or advanced degree is preferred.
• Demonstrated management skills.
• Two years of leadership experience in a physician office in a provider setting.
• Strong knowledge of electronic medical record systems.
• Strong overall computer skills.
• Knowledge of third party billing and coding requirements; ability to communicate with all staff levels.

Responsibilities

• Follow corporate and practice policies and procedures.
• Develop annual budgets with the Director, Site Operations/Practice Administrator.
• Accurately execute payroll procedures and timekeeping.
• Respond to patient inquiries and ensure service standards.
• Coordinate maintenance, repair and cleaning of the practice.
• Supervise staff performance and conduct evaluations.
• Train new staff and orient colleagues to tasks.
• Establish staff schedules and manage payroll-related decisions.
• Communicate with leadership to evaluate operations and address issues.

Skills

Leadership experience

EMR systems knowledge

Communication skills

Computer skills

Billing & coding knowledge

Education

Bachelor’s or advanced degree preferred

Job description

Beth Israel Lahey Health Primary Care, Inc. is seeking a Primary Care Practice Manager to oversee day-to-day operations of a high-volume, multi-provider clinic.

You will collaborate with Directors and leaders to deliver outstanding patient care, coach staff, and drive performance through feedback and evaluations. The role emphasizes process improvement, staffing management, budgeting, payroll, and ensuring adherence to policies and patient safety standards within the practice.