Primary Care Phone Room Specialist

ICES: Data, Discovery, Better Health; DeLand (FL); On-site; USD 19,000 - 25,000; Part time

Job summary

West Volusia Family and Sports Medicine is seeking a qualified Medical Office Scheduler for our in-office primary care practice serving DeLand and Orange City, FL. This part-time role runs Monday to Friday, 12:30 PM to 5:30 PM, and focuses on patient registration, insurance communication, and accurate medical records management.

The ideal candidate has prior experience in primary care or similar medical fields, comfort with eClinical Works, strong communication, and solid organizational and

Qualifications

• Prior experience in a primary care setting preferred.
• Familiarity with medical software such as eClinical Works.
• Strong communication and organizational skills.

Responsibilities

• Answer incoming phone calls from patients, medical providers, insurers, and vendors
• Register new patients, update demographics for existing patients
• Communicate with insurance companies for proper billing procedures
• Communicate with collaborating physicians or specialists regarding patient care
• Maintain accurate patient medical records
• Provide excellent customer service

Skills

Experience in primary care

Medical software

Phone etiquette

Communication skills

Organizational skills

Problem solving

Tools

eClinical Works

Job description

West Volusia Family and Sports Medicine is actively seeking a qualified Medical Office Scheduler to join our growing Primary Care office with offices located in Deland and Orange City, FL. We have part time positions available, Monday to Friday, in DeLand. You will perform routine administrative assignments through telephonic and electronic systems to keep the medical facility running smoothly. This is an IN OFFICE position. It will not be remote.

Shift schedule

Monday to Friday

• 12:30PM - 5:30PM (PT)

Responsibilities:

• Answer incoming phone calls from patients, medical providers, insurers, and vendors
• Register new patients, update demographics for existing patients
• Communicate with insurance companies for proper billing procedures
• Communicate with collaborating physicians orspecialists regarding patientcare
• Maintain accurate patient medical records
• Provide excellent customer service

Qualifications:

• Previous experience in primary care or other medical fields
• Familiarity with medical software (eClinical Works a plus!) and equipment
• Ability to build rapport with patients
• Strong problem solving and critical thinking skills
• Ability to thrive in a fast-paced environment
• Strong organizational skills

Equal Opportunity Employer. We maintain a drug-free workplace and require pre-employment drug screening.