Front Office Assistant, Sr GI

Orlando Health; Orlando (FL); On-site; USD 31,000 - 42,000; Full time

Job summary

Orlando Health in Orlando, FL seeks a full-time medical office assistant to perform routine scheduling and administrative functions in an ambulatory/physician office. The role reports to the Practice Site Supervisor and supports patient flow, referrals, and billing liaison tasks.

The position requires a high school diploma, about 2 years in a medical office, and proficiency with ICD/CPT and a practice management system. Typical hours are Monday–Friday, 8:00 AM–5:00 PM.

Qualifications

• High School graduate or equivalent.
• Typing speed of approximately 30 wpm or ability to successfully demonstrate competent use of practice management computer system.
• Knowledge of ICD & CPT.
• Two (2) years' experience in a medical office environment.
• None.

Responsibilities

• Adheres to and assures compliance with Orlando Health policies and department procedures.
• Answer telephone, take messages, file lab reports, medical records per policies.
• Perform word processing and spreadsheet data entry.
• Perform charge entry and cash handling.
• Liaise between physician, patient, and insurance to obtain referrals/authorizations.
• Maintain attendance consistent with policies and standards.
• Ensure compliance with all policies and procedures.
• Participate in Quality Assurance activities as assigned.
• Be aware of legal issues, patient rights and regulatory standards.
• Maintain a clean, safe, and organized office.
• Assist office billing service as requested.

Skills

Typing 30 wpm

ICD & CPT knowledge

Medical office experience

Education

High School diploma

Job description

Position Summary

Company is committed to diversity and inclusion. We are an equal opportunity employer including veterans and people with disabilities.

A Brief Overview

Performs routine computerized scheduling and administrative functions in an ambulatory/physician office operating under the direction of the Department Manager, Medical Office Manager, Academic Program Manager, Academic Practice Nurse Manager and/or the Practice Site Supervisor.

This is a full-time position working Monday through Friday, 8:00 AM to 5:00 PM.

Responsibilities

• Adheres and assures compliance with Orlando Health and department specific policy, procedures, value statements and Commitment to Excellence standards.
• Able to handle multiple simultaneous tasks, answer telephone, take messages, file lab reports, medical records and other information according to practice policies and procedures.
• Performs word processing and spreadsheet data.
• Performs charge entry and cash handling.
• Acts as a liaison between the physician, patient and insurance companies to include obtaining referrals and/or authorizations.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Participates in Quality Assurance and Quality Indicator activities as assigned.
• Demonstrates awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies. Practices the efficient use of supplies.
• Maintains a clean, safe and organized office.
• Act as a Liaison to assist office billing service as requested.

Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.

Section 1557 Non-Discrimination

The Office for Civil Rights (OCR) enforces Section 1557 of the Affordable Care Act (Section 1557), which prohibits discrimination on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, gender identity, and sex characteristics), in covered health programs or activities. 42 U.S.C. 18116.

Qualifications

• High School graduate or equivalent.
• Typing speed of approximately 30 wpm or ability to successfully demonstrate competent use of practice management computer system.
• Knowledge of ICD & CPT.
• Two (2) years' experience in a medical office environment.
• None.