Front Office Assistant - OB-GYN - WC/ZH

Florida Medical Clinic Orlando Health; Wesley Chapel (FL); Sur place; USD 19 000 - 28 000; Plein temps

Avantages offerts par ce poste

Tuition reimbursement

Public Service Loan Forgiveness (PSLF)

Healthcare benefits (medical, dental,

Vision coverage

Well-being programs

Retirement match

Résumé du poste

Florida Medical Clinic Orlando Health is seeking a Front Office Assistant for the OB/GYN department in Wesley Chapel, FL. Primary duties include patient registration, scheduling, referrals, and phone coverage, with travel to a secondary Wesley Chapel location as needed.

The role requires bilingual abilities, high school education, and at least two years in a medical office environment. Expect a fast-paced, customer-focused setting with opportunities for growth and comprehensive benefits.

Qualifications

• MUST BE BILINGUAL.
• Typing speed around 30 wpm or demonstrated proficiency with a practice management system.
• Knowledge of ICD & CPT coding is required.
• Two years of experience in a medical office environment.

Responsabilités

• Greet and register patients, handle telephone coverage, schedule appointments, and coordinate referrals.
• Process word processing and spreadsheet data as needed.
• Perform charge entry and cash handling tasks.
• Serve as a liaison between physicians, patients, and insurance companies to obtain referrals/authorizations.
• Maintain attendance and comply with Orlando Health policies and regulatory standards.
• Support office billing service and ensure a clean, organized office environment.

Connaissances

Bilingual

Typing 30 wpm

ICD & CPT knowledge

Multitasking

Formation

High School diploma or equivalent

Outils

Practice management software

Description du poste

Florida Medical Clinic Orlando Health

Job Title Front Office Assistant

Schedule Hours Monday - Friday 700am - 400pm or 800am-500PM

Department OB/GYN

Location 2352 Bruce B Downs Blvd, Suite 205, Wesley Chapel, FL 33544

• MUST BE BILINGUAL**

**Travel is required based on business needs** secondary location 7760 Curley Road, Suite 201, Wesley Chapel, FL 33545

Position Summary

The front office assistant provides support with the daily activities for ambulatory/physician office operations, including patient registration, telephone coverage, appointment scheduling, and patient referrals under the supervision of Manager Practice Operations, Medical Office Manager, Academic Program Manager, Academic Nurse Manager and/or Practice Site Supervisor.

Why is Florida Medical Clinic Orlando Health your best place to work?

• Education & Career Growth - Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs.
• Health & Wellness - Comprehensive medical, dental, vision, free virtual visits, and well-being programs.
• Financial & Retirement - Up to 5% employer match on retirement contributions.
• Work-Life Balance - Four weeks of paid parental leave, PTO, and flexible leave options.
• Family & Pet Support - Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance.

What You Will Do

• Adheres and assures cmpliance with Orlando Health and department specific policy, procedures, value statements and Commitment to Excellence standards.
• Able to handle multiple simultaneous tasks, answer telephone, take messages, file lab reports, medical records and other information according to practice policies and procedures.
• Performs word processing and spreadsheet data.
• Performs charge entry and cash handling.
• Acts as a liaison between the physician, patient and insurance companies to include obtaining referrals and/or authorizations.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Participates in Quality Assurance and Quality Indicator activities as assigned.
• Demonstrates awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies. Practices the efficient use of supplies.
• Maintains a clean, safe and organized office.
• Act as a Liaison to assist office billing service as requested.

Qualifications

• High School graduate or equivalent.
• Typing speed of approximately 30 wpm or ability to successfully demonstrate competent use of practice management computer system.
• Knowledge of ICD & CPT.
• Two (2) years’ experience in a medical office environment.