Primary Care Assistant - Certified Medical Assistant - Float

Mercy Hospital St. Louis Critical Care Medicine Fellowship; Fort Smith (AR); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Tuition support

Retirement plan matching

Job summary

Mercy is seeking a Primary Care Patient Care Medical Assistant to work under the primary care operations team, supporting providers and the care team to deliver safe, timely, and patient-centered care. The role emphasizes collaboration, quality outcomes, and adherence to Mercy Service Standards.

New hires must attend MA Clinic Academy training. Strong communication, organizational skills, and a customer-service mindset are essential to support patients across the care continuum.

Qualifications

• High school diploma or equivalent.
• Graduate from an accredited Medical Assistant program preferred.

Responsibilities

• Assist Mercy Primary Care Providers to deliver safe, timely, and patient-centered care.
• Collaborate with patients and care team to drive quality outcomes and follow Mercy Service Standards.

Skills

Team player

Communication skills

Customer service

Organizational skills

Attention to detail

Self-directed

Education

High school diploma

Medical Assistant program

Job description

Find your calling at Mercy!

Under the direction of the primary care operations team, the Primary Care Patient Care MA works directly with Mercy Primary Care Providers to provide safe, timely, effective, efficient, equitable, patient-centered care in a systematic way. The Primary Care Patient Care MA will partner with patients, providers, and other members of the clinical care team to drive quality outcomes for all patients. Duties and responsibilities will be performed in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details

Minimum Qualifications

Job Description

Under the direction of the primary care operations team, the Primary Care Patient Care MA works directly with Mercy Primary Care Providers to provide safe, timely, effective, efficient, equitable, patient-centered care in a systematic way. The Primary Care Patient Care MA will partner with patients, providers, and other members of the clinical care team to drive quality outcomes for all patients. Duties and responsibilities will be performed in a manner consistent with our mission, values, and Mercy Service Standards.

Education

High school diploma or equivalent

Education Preferred

Graduate from an accredited Medical Assistant program

Experience Preferred

One year of applicable patient care experience or applicable medical office experience as defined by the clinic

New hire must attend MA Clinic Academy training

Other Knowledge, Skills, And Abilities

• Works well as a member of a team; willing to collaborate with all members of the care team
• Excellent written and oral communication skills
• Customer service orientation
• Excellent organizational and interpersonal skills
• Flexible and positive attitude
• Attention to detail and accuracy
• Self-directed and able to perform tasks that are in scope of practice independently with minimal oversight

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.