Medical Assistant - Primary Care Float Pool (Weekdays, Full Time)

Mercy Co; Springfield (MO); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Tuition support

Matched retirement plans

Job summary

Mercy is seeking a Primary Care Patient Care MA who will work with Mercy Primary Care Providers to deliver patient-centered care in a fast-paced outpatient setting. You will support access to care, document in EHR, and coordinate with the care team to drive safe, timely, and equitable outcomes for patients.

In this role you will attend MA Clinic Academy training, participate in normal clinic duties, and uphold Mercy Service Standards.

Qualifications

• Strong communication and interpersonal skills required.
• Proficiency with EHR systems and clinical documentation.
• Ability to multitask in a fast-paced outpatient setting.
• Knowledge of common outpatient procedures and equipment.
• Commitment to patient-centered care and professional growth.
• Demonstrates sensitivity to diverse populations.

Responsibilities

• Provide safe, timely, and patient-centered care under supervision.
• Partner with patients, providers, and care team to drive outcomes.
• Document accurately in the EHR and maintain chart integrity.
• Support Mercy Service Standards and participate in Academy training.

Skills

Strong communication

Interpersonal skills

EHR proficiency

Clinical documentation

Multitasking

Outpatient procedures knowledge

Patient-centered care

Population health awareness

Education

High school diploma or equivalent

MA Clinic Academy training

Graduate of accredited Medical Assistant program

Job description

Find your calling at Mercy!

Under the direction of the primary care operations team, the Primary Care Patient Care MA works directly with Mercy Primary Care Providers to provide safe, timely, effective, efficient, equitable, patient-centered care in a systematic way. The Primary Care Patient Care MA will partner with patients, providers, and other members of the clinical care team to drive quality outcomes for all patients. Duties and responsibilities will be performed in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details:

Minimum Qualifications:

Education:

• High school diploma or equivalent.
• New hire must attend MA Clinic Academy training.

Certification(s): BLS (Basic Life Support)

Preferred Qualifications:

Education: Graduate from an accredited Medical Assistant program.

Experience: One year of experience in an outpatient or ambulatory care setting.

Skills, Knowledge, Abilities:

• Strong communication and interpersonal skills.
• Proficiency with EHR systems and clinical documentation.
• Ability to multitask and adapt in a fast-paced clinical environment.
• Knowledge of common outpatient procedures and equipment.
• Commitment to patient-centered care and professional growth.
• Demonstrates knowledge of varying differences and behaviors among populations served.

Work Environment:

• Outpatient clinical setting with frequent patient interaction.
• Requires standing, walking, lifting, and use of clinical equipment.
• Potential exposure to infectious materials; PPE provided.

Physical Requirements:

• Position requires individuals to push, pull, and/or lift 50 pounds on a regular basis.
• Position requires prolonged standing and walking each shift.
• Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.