Primary Care Assistant - MA

MHM Support Services; Wildwood (MO); On-site; USD 36,000 - 46,000; Full time

Job summary

Mercy is looking for a Primary Care Patient Care MA to work with Primary Care Providers to deliver patient-centered care in a team-based setting. The role emphasizes safety, timeliness, and quality outcomes, aligned with Mercy service standards, mission, and values.

The ideal candidate will have a high school diploma, completion of an accredited Medical Assistant program, and relevant patient care or medical office experience. Training through MA Clinic Academy is required for new hires.

Qualifications

• Education: High school diploma or equivalent.
• Education Preferred: Graduate from an accredited Medical Assistant program.
• Experience Preferred: One year of applicable patient care experience or applicable medical office experience as defined by the clinic.
• New hire must attend MA Clinic Academy training.

Skills

Team player

Excellent communication

Customer service orientation

Organizational skills

Attention to detail

Self-directed

Education

High school diploma

Medical Assistant diploma

One year patient care / medical office experience

Job description

Find your calling at Mercy!

Under the direction of the primary care operations team, the Primary Care Patient Care MA works directly with Mercy Primary Care Providers to provide safe, timely, effective, efficient, equitable, patient-centered care in a systematic way. The Primary Care Patient Care MA will partner with patients, providers, and other members of the clinical care team to drive quality outcomes for all patients. Duties and responsibilities will be performed in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details:

• Education: High school diploma or equivalent
• Education Preferred: Graduate from an accredited Medical Assistant program
• Experience Preferred: One year of applicable patient care experience or applicable medical office experience as defined by the clinic
• New hire must attend MA Clinic Academy training

Other Knowledge, Skills, and Abilities

• Works well as a member of a team; willing to collaborate with all members of the care team
• Excellent written and oral communication skills
• Customer service orientation
• Excellent organizational and interpersonal skills
• Flexible and positive attitude
• Attention to detail and accuracy
• Self-directed and able to perform tasks that are in scope of practice independently with minimal oversight

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.