Previous Customer Service Wanted

Serenity Healthcare; Phoenix (AZ); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

90% employer-paid medical, dental & vision

10 PTO days (15 after 1 year)

10 paid holidays

401(k) retirement plan

Rapid internal promotion opportunities

401(k) retirement plan

Rapid internal promotion opportunities

Job summary

A healthcare organization in Phoenix is seeking compassionate individuals to support patients through TMS therapy. The ideal candidates will have strong communication skills, empathy, and a positive attitude. This role offers full training and certification, promoting a supportive culture where employees are valued. Benefits include healthcare coverage, PTO, and career growth opportunities.

Qualifications

• 2+ years of full-time work experience.
• Willingness to train in healthcare without prior medical experience.
• Kind, composed, and positive attitude.
• Empathy, reliability, and a growth-oriented mindset.
• Willingness to train in healthcare without prior medical experience.

Responsibilities

• Work one-on-one with patients during treatment sessions.
• Operate and monitor TMS therapy machine.
• Use tools like gratitude, journaling, and goal-setting to encourage patient growth.
• Track and document progress to share with medical staff.
• Be a steady, supportive presence throughout each patient's journey.

Skills

Strong communication skills

Empathy

Positive attitude

Reliability

Growth-oriented mindset

Willingness to train in healthcare

Job description

Overview

Serenity Healthcare is redefining mental wellness with empathy, innovation, and life-changing care. We’re not looking for medical backgrounds — we’re looking for human connection. If you’ve worked in customer service, hospitality, or any role that puts people first, you already have the foundation to succeed here. Location: 2355 E Camelback Rd Suite 625, Phoenix, AZ 85016.

We’re seeking compassionate individuals who want to make a real difference and are willing to learn. We provide full, paid training and national certification.

Responsibilities

• Work one-on-one with patients during treatment sessions
• Operate and monitor our high-tech TMS therapy machine
• Use tools like gratitude, journaling, and goal-setting to encourage patient growth
• Track and document progress to share with medical staff
• Be a steady, supportive presence throughout each patientare journey

Qualifications / What We’re Looking For

• 2+ years of full-time work experience
• Strong communication skills
• A kind, composed, and positive attitude
• A passion for helping people feel seen, heard, and valued
• Empathy, reliability, and a growth-oriented mindset; receptive to feedback
• Willingness to train in healthcare without prior medical experience

About Serenity Healthcare

We use FDA-approved TMS therapy and a holistic, patient-centered approach to help people heal when traditional treatments haven’t worked. Our care is personal, proven, and powered by compassion.

Benefits

• Fulfillment — Help people take back their lives
• Career growth — We promote from within as we expand nationwide
• Supportive culture — You’ll be valued for who you are and how you care
• 90% employer-paid medical, dental & vision
• 10 PTO days (15 after 1 year) + 10 paid holidays
• 401(k) retirement plan
• Rapid internal promotion opportunities

Employment Details

Employment is contingent upon successful background and drug screening. Serenity Healthcare is an equal opportunity employer. All qualified applicants are welcome.