Patient Care Coach

Serenity Healthcare; Queen Creek (AZ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

90% coverage of medical, dental & vision

10 PTO days (15 after first year) + 10 paid holidays

401(k) plan

PTO + holidays

Growth opportunities

Job summary

A healthcare organization in Queen Creek, Arizona, seeks individuals passionate about making a difference. Responsibilities include working closely with patients, using advanced medical equipment, and helping them navigate their healing journeys. Candidates should have 2+ years of experience and demonstrate strong interpersonal skills. This role offers competitive pay, growth opportunities, and comprehensive benefits.

Qualifications

• 2+ years of full-time work experience demonstrating a strong work ethic.
• Ability to connect with patients and work with them one on one.
• Desire to learn and be open to feedback.

Responsibilities

• Work 1 on 1 with patients throughout the day.
• Use our high-tech TMS machine to deliver next-level therapy.
• Prepare daily objectives to help patients maximize treatment.
• Prepare daily objectives to help patients get the most out of each treatment.
• Track patient progress and update their records for the doctors, managing sensitive information with professionalism.

Skills

Interpersonal skills

Ability to communicate clearly

Positive attitude

Ability to maintain composure

People-focused

Tools

TMS machine operation

Job description

Overview

Want to Make a Difference for Others? Welcome to Serenity. No Healthcare Experience? We'll Teach You. At Serenity Healthcare, we’re transforming mental wellness with compassion, innovation, and a people‑first approach. We provide full training – you bring 2+ years of full‑time experience, a positive attitude, strong work ethic, and a genuine passion for making people feel seen, heard, and cared for. It’s all about driving real results and better outcomes for each patient.

Who We Are

Serenity Healthcare uses advanced medical devices to give patients long‑term success even when other treatments have failed. Backed by evidence‑based research, we help patients take back their lives with a revolutionary technological approach to healthcare.

Responsibilities

• Work 1 on 1 with patients throughout the day.
• Use our high‑tech TMS machine to deliver next‑level therapy – you’ll be a certified expert after our training!
• Help patients feel supported and hopeful along the way, using exercises like gratitude, journaling, goal‑setting, habit‑building, and positive life skills.
• Prepare daily objectives to help patients get the most out of each treatment.
• Track patient progress and update their records for the doctors, managing sensitive information with professionalism.

Requirements

• 2+ years of full‑time work experience demonstrating a strong work ethic and ability to connect with others.
• Interpersonal skills – naturally positive, patient, and people‑focused.
• Ability to communicate clearly in person and in writing.
• Ability to maintain a calm, composed presence, even in fast‑paced or busy environments.
• Desire to learn and be open to feedback, to better help patients on their healing journeys.

Benefits

• Fulfillment – make a real difference for others as you help our patients take back their lives.
• Huge growth/promotion potential as we continue to expand.
• Competitive pay.
• Luxe‑level benefits: we cover 90% of medical, dental & vision.
• 10 PTO days (15 days after first year) + 10 paid holidays to rest, reset, and recharge.
• 401(k) – because your future deserves self‑care too.

Serenity Healthcare is an equal opportunity employer – if you’re qualified, you’re welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire.

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