Previous Customer Service Wanted

Serenity Healthcare; Loveland (CO); On-site; USD 34,440 - 36,506; Full time

Benefits offered by this job

90% employer-paid medical, dental & vision

10 PTO days (15 after 1 year) + 10 paid holidays

401(k) retirement plan

Rapid internal promotion opportunities

Job summary

A healthcare company in Loveland is seeking a TMS Technician to guide patients in their healing journey using advanced therapy. Candidates should have 2+ years of customer-facing experience and strong communication skills. The role emphasizes empathy, technical care, and personal support, with full training provided. Competitive hourly pay ranges from $25 to $26.50.

Qualifications

• 2+ years of full-time work experience, preferably in customer service or hospitality.
• Naturally empathetic, calm, and uplifting.

Responsibilities

• Guide patients through their healing journey, offering emotional support.
• Operate and monitor the TMS therapy machine.
• Track and document progress to share with medical staff.

Skills

Strong communication skills

Empathy

Positive attitude

Customer-facing experience

Job description

Previous Servers & Customer Service Wanted - Patient Care

No Healthcare Experience Needed – Just Heart, Empathy & a Desire to Help Others Heal.

Work location: Fort Collins, Colorado.

Make a Real Difference Every Day.

Job Overview

At Serenity Healthcare, we’re redefining mental wellness with empathy, innovation, and life‑changing care. We’re looking for people who put others first. If you have experience in customer service, hospitality, or any people‑focused role, you already have the foundation to succeed.

What We Offer

We provide full, paid training and national certification. You bring:

• 2+ years of full‑time work experience
• Strong communication skills
• A kind, composed, and positive attitude
• A passion for helping people feel seen, heard, and valued

Role: TMS Technician

As a TMS Technician, you’ll guide patients through their healing journey, offering both emotional support and technical care using our advanced TMS therapy.

• Work one‑on‑one with patients during treatment sessions
• Operate and monitor our high‑tech TMS therapy machine
• Use tools like gratitude, journaling, and goal‑setting to encourage patient growth
• Track and document progress to share with medical staff
• Be a steady, supportive presence throughout each patient's care journey

About Serenity Healthcare

We’re on a mission to change the mental health industry. Using FDA‑approved TMS therapy and a holistic, patient‑centered approach, we help people heal even when traditional treatments haven’t worked. Our care is personal, proven, and powered by compassion.

Apply Today

Serenity Healthcare is an equal opportunity employer. All qualified applicants are welcome. Employment is contingent upon successful background and drug screening. In accordance with Colorado’s Equal Pay for Equal Work Act, this position pay ranges $25–$26.50 hourly.

Requirements

• 2+ years of customer‑facing experience (e.g., retail, hospitality, education, etc.)
• Naturally empathetic, calm, and uplifting
• Communicates clearly and professionally
• Reliable, growth‑oriented, and receptive to feedback
• Wants to be part of something bigger than a job

Benefits

• 90% employer‑paid medical, dental & vision
• 10 PTO days (15 after 1 year) + 10 paid holidays
• 401(k) retirement plan
• Rapid internal promotion opportunities

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