Prestige Beauty Store Lead & Coach (Key Holder)

The Estee Lauder Companies Inc.; Jenks (OK); On-site; USD 17,000 - 25,000; Part time

Job summary

The Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager, ensuring the smooth daily operations and delivering inspirational, personalized customer service.

You will coach the sales team, handle cash reconciliations, and rotate opening/closing duties on a rota basis. Previous retail experience in cosmetics and availability for retail hours are required.

Qualifications

• Proven retail experience preferably within cosmetics
• The ability to provide inspirational, authentic and personalized customer service
• While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable
• Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
• Previous experience with retail point-of-sale software
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview

Responsibilities

• Lead by example to provide inspirational, authentic and personalized customer service
• Carry out essential start and end of day cash reconciliation
• Open and close the store on a rota basis
• Support Store Manager and Assistant Manager to ensure smooth running
• Develop the sales team to achieve targets

Skills

Retail experience

Customer service

Cash handling

Coaching/mentoring

Opening/Closing

Tools

POS software

Job description

The Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager, ensuring the smooth daily operations and delivering inspirational, personalized customer service.

You will coach the sales team, handle cash reconciliations, and rotate opening/closing duties on a rota basis. Previous retail experience in cosmetics and availability for retail hours are required.