Prestige Beauty Key Holder & Store Coach

Estée Lauder Companies; Woodburn (OR); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid leave

Education programs

Paid holidays

Job summary

Estée Lauder Companies is seeking a dynamic Key Holder to support the Store Manager in delivering inspirational and personalized customer service. You will lead by example, ensuring smooth store operations, training staff, and handling cash reconciliations during opening and closing shifts on a rotating basis.

The role requires retail experience in cosmetics, strong customer service, and the ability to work varied hours including nights and weekends.

Qualifications

• Proven retail experience preferably within cosmetics.
• The ability to provide inspirational, authentic and personalized customer service.
• Previous retail operations experience including cash reconciliation and opening and closing the store is desirable.
• Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable.
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment.
• Previous experience with retail point-of-sale software.

Responsibilities

• Lead by example to ensure smooth running of the store.
• Coach and mentor sales team to meet sales and customer service targets.
• Carry out start and end of day cash reconciliation and store opening/closing on a rota basis.

Skills

Retail experience

Customer service

Cash handling

Supervisory coaching

Retail POS software

Flexible hours

Tools

POS software

Job description

Estée Lauder Companies is seeking a dynamic Key Holder to support the Store Manager in delivering inspirational and personalized customer service. You will lead by example, ensuring smooth store operations, training staff, and handling cash reconciliations during opening and closing shifts on a rotating basis.

The role requires retail experience in cosmetics, strong customer service, and the ability to work varied hours including nights and weekends.