Prestige Beauty Key Holder & Team Coach

The Estée Lauder Companies; Monroe (OH); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Paid leave programs

Education-related programs

Paid holidays and vacation

Job summary

The Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager in delivering outstanding, personalized customer service and achieving sales and customer service targets.

You will lead by example, handle start and end of day cash reconciliation, and participate in opening and closing the store on a rota. This is a first supervisory step toward a long-term career with a leader in prestige beauty.

Qualifications

• Proven retail experience preferably within cosmetics.
• Ability to provide inspirational, authentic and personalized customer service.
• Previous retail operations experience including cash reconciliation and opening and closing the store is desirable.
• Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable.
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment.

Responsibilities

• Support the Store Manager and Assistant Manager to ensure the smooth, efficient running of the Store.
• Lead by example to provide inspirational, authentic and personalized customer service.
• Carry out start and end of day cash reconciliation and participate in opening/closing on a rota basis.
• Contribute to achieving sales and customer service targets through effective supervision.

Skills

Retail experience

Customer service

Coaching/mentoring

Cash handling

Availability for retail hours

Tools

POS software

Job description

The Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager in delivering outstanding, personalized customer service and achieving sales and customer service targets.

You will lead by example, handle start and end of day cash reconciliation, and participate in opening and closing the store on a rota. This is a first supervisory step toward a long-term career with a leader in prestige beauty.