Prestige Beauty Key Holder & Customer Experience Lead

The Estée Lauder Companies Inc.; Phoenix (AZ); In loco; USD 23.000 - 40.000; Tempo pieno

Descrizione del lavoro

The Estée Lauder Companies Inc. is seeking a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager, ensuring the smooth, efficient running of the Store.

You will use your outstanding coaching and mentoring skills to lead by example, modeling the behaviors that the sales team need to demonstrate to provide inspirational, authentic and personalized customer service to achieve all sales and customer service targets.

Competenze

• Proven retail experience preferably within cosmetics.
• The ability to provide inspirational, authentic and personalized customer service.
• Previous retail operations experience including cash reconciliation and opening and closing the store.
• Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets.
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment.
• Previous experience with retail point-of-sale software.

Mansioni

• Provide inspirational and personalized customer service to meet sales targets.
• Assist Store Manager and Assistant Manager to ensure smooth store operations.
• Open and close the store on a rotating schedule and handle cash reconciliation.

Conoscenze

Retail experience

Customer service

Cash handling

Supervisory experience

POS software

Flexible hours

Strumenti

POS software

Descrizione del lavoro

The Estée Lauder Companies Inc. is seeking a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager, ensuring the smooth, efficient running of the Store.

You will use your outstanding coaching and mentoring skills to lead by example, modeling the behaviors that the sales team need to demonstrate to provide inspirational, authentic and personalized customer service to achieve all sales and customer service targets.